NDIS Support Facilitator

Are you someone who is passionate in the provision of high-quality services that are person-centred?

We have an exciting opportunity for an NDIS Support Facilitator to join our team, working full-time within our Batemans Bay office.

In this role, you will oversee and review the management of supports participants receive from The Trust, with an emphasis on independence, inclusion, wellbeing and safety. You will work collaboratively with participants, families/carers, Management and the broader team to ensure our programs, groups and individual supports are tailored to the needs and choices of participants.

Your day-to-day responsibilities include, but are not limited to:

• Implementing individualised planning processes to identify participant support needs and implement appropriately matched supports.
• Ensuring service delivery is aligned with each participant’s needs and complies with The Trust policies and individual service plans.
• Working collaboratively with our Support Workers to advocate on behalf of participants when required to ensure their rights are safeguarded.
• Monitoring supporting documentation for participants ensures information is consistently reviewed and documented as per procedures.
• Supporting Disability Support Workers to deliver high quality support to participants.
• Assisting with program reporting and staffing coordination including Carelink+ requirements, to ensure safe and appropriate participant-to-staff ratios.
• Participate in planning, evaluation and quality improvement processes for the service.

The annual salary for this role will be between $80,000 and $85,700 (plus superannuation) dependent upon relevant experience and qualification.

About you

You will be a passionate individual with initiative, strong communication skills, and an ability to adapt to the needs of participants and the community.

Experience supporting people with disability and an understanding of barriers for participants with the ability to plan, coordinate and evaluate programs will be highly regarded. We will value your knowledge of NDIS funding types as well as experience in the use of CRM and rostering systems.

What we will offer you

At The Disability Trust, we are person-centred and people focused, heart is at the core of what we do. We recognise and value the input of our employees and provide a range of benefits including:

• An extra week of leave: 5 week’s annual leave per annum.
• Salary packaging: Attractive non-for-profit salary packaging options (around $15k in tax-free earning potential).
• Flexible leave: Options for flexible public holiday leave for days of cultural and/or religious significance.
• Professional development: Ongoing training and professional development opportunities to help you create a rewarding career pathway with The Disability Trust.
• Great workplace culture: Be part of a team that is not only high-performing, but friendly, professional and inclusive.

Our organisation was awarded Australian HR Awards ‘Employer of Choice’ in the non-for-profit and public sector category in 2019, 2020 and 2024, and finalists in 2021, 2022, 2023 and 2026. – a true testament to our people strategy and investment in our workforce.

Apply now!

If you are ready to take the next step of your career journey with The Trust, please submit a one-page Expression of Interest outlining the skills and experience you possess that make you the ideal candidate.

Should you have any queries regarding the role, please contact Manager Community Supports – Eurobodalla & Ulladulla, KerrieAnne Jenkins, KerrieAnne.Jenkins@disabilitytrust.org.au.

Applications close 5.00pm, Wednesday 2 September 2026. Shortlisted candidates may be contacted as applications are receieved.