Data Analyst

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

About the opportunity

The National Health Services Directory (NHSD) is a joint initiative of Australian governments, delivered by Healthdirect Australia, enabling health professionals and consumers to access reliable and consistent information about health services.

We are seeking a Data Analyst to strengthen forecasting, analytics, reporting and data management for the NHSD. You will deliver insights that improve data quality, operational performance and decision-making, while supporting BI capability and data-driven improvements across the service.

Key Responsibilities

• Develop forecasting frameworks and predictive models to support routine analysis, recommendations and business decision-making.
• Analyse trends, identify new data items and work with stakeholders to incorporate them into BI systems and reporting.
• Maintain the accuracy, integrity and usability of NHSD data through effective data management, engineering and source review practices.
• Develop reports and dashboards that provide timely analysis of data quality, service performance and customer needs.
• Collaborate with internal and external stakeholders to provide insights that support service efficiency, effectiveness and continuous improvement.

About You

You are an experienced data analyst who turns complex datasets into clear, actionable insights and can influence stakeholders through sound analysis and judgement.

What you'll bring to the role

• 5+ years' experience in data modelling, extraction, reporting, dashboarding and working with complex relational datasets.
• Experience with Python, advanced Excel, statistical modelling and analytical methods.
• Experience or knowledge of AWS and BI tools such as Qlik.
• Proven ability to prepare and present analysis directly to customers and stakeholders.
• Tertiary qualifications in mathematics, statistics, science, engineering, business, economics or a related field.
• Experience or knowledge of Databricks is desirable.

Why join Healthdirect

We are committed to creating a culture where you can bring your whole self to work. Our benefits include:

• Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi-dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.

As an Equal Opportunity Employer, we value diverse cultures, perspectives, skills and experiences. Click Apply to submit your application. You must have the right to live and work in Australia to apply for this role.