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Job Title: Contact Center Cyara Test Lead Location: Melbourne Detailed Job Description Experienced Cyara Automation Tester to support the testing and validation of enterpriseContact Center as a Service (CCaaS) platf…
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About the role
Job Title: Contact Center Cyara Test Lead
Location: Melbourne
Detailed Job Description
Experienced Cyara Automation Tester to support the testing and validation of enterpriseContact Center as a Service (CCaaS) platforms. The ideal candidate will have expertise in using Cyara Velocity, Pulse, and Cruncher to automate customer journey testing across voice, IVR, digital, and omnichannel customer service environments. The role will work closely with Solution Architects, Business Analysts, Developers, and BusinessStakeholders to ensure high-quality customer experiences across contact center technologies andintegrations.
Must Have Skills: Understanding of the Contact Center domain 5+ years of total experience 2+ years of hands-on Cyara experience Strong experience with: o Cyara Velocity o Cyara Pulse o Cyara Cruncher o Cyara Automated Regression Testing o Voice and Digital Channel Automation
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Position: Contact Center Cyara Test LeadLocation: MelbourneDuration: 6 months Must Have Skills:Understanding of the Contact Center domain5+ years of total experience 2+ years of hands-on Cyara experienceStrong experie…
BURGEON IT SERVICES
Position: Contact Center Cyara Test LeadLocation: MelbourneDuration: 6 months Must Have Skills:Understanding of the Contact Center domain5+ years of total experience 2+ years of hands-on Cyara experienceStrong experie…
BURGEON IT SERVICES
Position: Contact Center Cyara Test LeadLocation: MelbourneDuration: 6 months Must Have Skills:Understanding of the Contact Center domain5+ years of total experience 2+ years of hands-on Cyara experienceStrong experie…
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Must Have Skills: Understanding of the Contact Center domain 5+ years of total experience 2+ years of hands-on Cyara experience Strong experience with: Cyara Velocity Cyara Pulse Cyara Cruncher Cyara Automated Regress…
