Wine Service Expert

Position Summary: 

• Join our Ladies and Gentlemen and assist with the restaurant service period, tending to the guests and exceeding their expectations
• Answer guest questions regarding all beverage related items including but not limited to origin, vintage and style of various wines.
• Serve and connect with guests throughout the complete food and beverage experience.
• Understand guest requirements, delivering service excellence with each guest experience  
• Assist with the bar operational tasks if required
• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
• Greet and engage guests in a friendly, professional manner.
• Polish cutlery and other items to maintain cleanliness and quality.
• Adhere to all health, safety, and hygiene regulations, and report maintenance or safety issues promptly
• Ensure prompt, accurate service with high standards of presentation.
• Collaborate with kitchen, bar, housekeeping, and front-of-house teams to ensure smooth operations.
• Take and process food and beverage orders, offer recommendations, and address guest inquiries or concerns.

About You: 

• An up-to-date Victorian RSA 
• Relevant experience in a similar role 
• Wine Knowledge
• Ability to prepare essential cocktails
• Working rights in Australia 
• Proficient in English and confident in delivering storylines to guest 
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment 
• Armed with smart solutions and a can-do attitude