Information Management Director

We are seeking a highly experienced, strategic and forward-thinking Information Management leader to join our Enterprise Solutions and Technology business area.

As the ATO’s Information Management Director, you will provide enterprise leadership to shape how information is governed, managed and used across the ATO. Effective information and records management is critical to delivering the ATO Strategy. You’ll lead the organisational, cultural and operational change required to embed strong information management practices into everyday business activities, ensuring information is trusted, accessible and managed appropriately throughout its lifecycle.

You will strengthen business ownership and accountability for information management across the organisation. You’ll build organisational understanding and capability and drive sustained changes in behaviours and ways of working. Providing leadership on information risk, you’ll strengthen how risks are identified, assessed and managed effectively, and establish robust governance, controls and assurance processes. 

Working across the ATO, you will partner with major programs and enterprise initiatives to embed information management into new business processes, ways of working and technology solutions. You’ll identify opportunities for innovation while ensuring that information requirements, lifecycle controls and accountabilities are considered from the outset.

You will lead and transform the Information and Records Management Team, providing strategic direction, expert advice and assurance services to support organisational outcomes. You’ll set clear priorities, make effective use of resources and foster an inclusive, accountable and future-focused team that is equipped to meet the ATO’s evolving information management needs. 

If you can influence enterprise-wide change, build organisational capability and translate strategic direction into practical outcomes, we encourage you to apply.

We embrace the strength of diversity – through our people and the perspectives they bring. 

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Our ideal candidate:

• possesses expertise in information governance and information and records management, applying this expertise strategically and practically in a complex organisation

• is an authoritative and influential leader who can translate strategic direction, multifaceted obligations and information risks into clear priorities, practical actions and sustainable outcomes

• demonstrates experience driving cultural and organisational change, building enterprise capability and strengthening ownership, accountability and sustainable ways of working

• provides enterprise leadership on information risk, strengthening risk management and assurance over key information management processes and controls

• builds trusted relationships with senior leaders, influences decisions across business and technology boundaries, and brings contemporary thinking and innovative approaches to major programs, business processes and technology solutions

• leads, transforms and develops a high-performing, inclusive and collaborative team, aligning expertise, resources and assurance services with strategic priorities.

Qualifications or industry certification in information management, records management, information governance, information technology or a related field would be highly regarded but are not essential.

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing. Our people are problem-solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life. We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.