Warehouse & Order Fulfilment Assistant

Warehouse & Order Fulfilment Assistant

About Margifox

Based in Noosa, Margifox Distributors represents and distributes premium makeup, skincare and wellness brands jane iredale, Advanced Nutrition Programme and Environ Skin Care.

The Role

We’re looking for a reliable and detail-focused Warehouse & Order Fulfilment Assistant to join our Noosa-based team.

This is a full-time position with fixed working hours from 8:30 am to 4:30 pm, Monday to Friday.

The role combines hands-on warehouse duties with order processing and administration. Our picking and packing processes are automated through scanners, with administration largely focused on processing orders through MYOB Acumatica.

You’ll also work across Ready to Ship, Parcel Send and Shopify, which supports both our B2B and B2C stores. Training in our systems and processes will be provided.

Key Responsibilities

• Picking, packing and processing wholesale, retail and eCommerce partner orders using our automated scanner system

• Checking orders carefully to ensure products, quantities and batch details are correct

• Processing orders, invoices and related administration through MYOB Acumatica

• Managing consignments, shipping labels and dispatch processes through Ready to Ship and Parcel Send

• Screening and processing orders in Shopify across our B2B and B2C stores

• Responding to customer enquiries relating to couriers, deliveries and tracking

• Forwarding technical product enquiries to our dedicated Customer Liaison Manager

• Receiving, checking, unpacking and putting away international shipments

• Restocking warehouse shelves using FIFO processes based on expiry dates and batch numbers

• Completing regular stock counts and assisting with inventory and batch control

• Producing kits, including picking, packing and checking individual components

• Lifting, moving and loading cartons and product cases

• Maintaining a clean, organised and safe warehouse

• Following general warehouse and workplace health and safety procedures

• Working efficiently with the team to meet daily dispatch deadlines and manage busy periods

About You

To succeed in this role, you’ll need:

• Strong administrative, IT and computer skills

• Confidence learning and working across different software and order-processing systems

• Excellent organisational skills and the ability to prioritise tasks and meet deadlines

• Strong attention to detail and a commitment to order accuracy

• Clear and professional communication skills

• The ability to work efficiently both independently and as part of a team

• Demonstrated reliability, punctuality and a positive attitude

• Suitable physical fitness for regular warehouse duties, including repetitive movement, case lifting and manual handling

• The ability to follow established processes while identifying and raising any order or stock discrepancies

Experience using MYOB Acumatica, MYOB or similar accounting software will be highly regarded but is not essential.

Previous experience in warehousing, dispatch, inventory control or order fulfilment will also be highly regarded.

An interest in beauty, skincare or makeup would be an advantage but is not essential.

Most importantly, we’re looking for someone dependable who brings great energy, takes pride in their work and enjoys contributing to a fast-paced and supportive team environment.

If this sounds like the right opportunity for you, please submit your cover letter and résumé by clicking the Apply Now button.

Please note that only applications accompanied by a cover letter will be considered, and only shortlisted candidates will be contacted.