Business Support Coordinator

As our highly valued Business Support Coordinator based in Sydney your role will provide front-of-house customer service, facilities coordination and administrative support to help our offices and branch network run smoothly every day.

This is an office-based role working Monday to Friday.

You'll make an impact by:

• Providing a welcoming and professional first point of contact for visitors and team members
• Managing meeting room bookings, room set-ups, visitor access and workplace requirements
• Coordinating reactive and preventative maintenance requests across our offices and branch network
• Managing security and access requirements, including access cards, lockers and contractor passes
• Raising purchase orders, processing invoices and supporting supplier administration
• Coordinating mail, couriers, deliveries and other day-to-day office services
• Supporting events through room set-up, catering coordination and AV assistance
• Coordinating workplace requirements for employee onboarding and offboarding
• Providing hands-on administrative and operational support across the broader Business Services team

Do things differently with us

This is a varied, hands-on role where you'll wear two hats: the welcoming face of our Brisbane office and part of the engine room that keeps our workplaces running.

You'll balance front-of-house responsibilities with facilities coordination and administration. One moment you could be welcoming visitors or preparing an executive meeting room, and the next you could be coordinating maintenance, processing invoices or managing workplace access.

Working within our Property & Business Services team, you'll support workplace services across our offices and branch network. It's a role for someone who enjoys variety, takes ownership and is equally comfortable helping people face-to-face as they are getting the detail right behind the scenes.

If you're organised, proactive and enjoy being the person others can rely on to keep things moving, you'll thrive here.

To succeed in this role, you will have:

• Experience in a corporate front-of-house, customer service, facilities or business support role
• Strong administration skills and knowledge of day-to-day office operations
• Experience managing multiple priorities while maintaining excellent attention to detail
• Experience with meeting room management, visitor management and security access processes
• Experience using works management or service ticketing systems
• Experience coordinating events, catering and workplace requirements
• Confidence using Microsoft 365, including Outlook, Teams, Excel, Word and PowerPoint
• Strong communication and relationship-building skills, with the ability to work with stakeholders at all levels
• A proactive, self-motivated approach and willingness to learn new systems
• Confidence using workplace technology and AV equipment, with the ability to troubleshoot basic issues

Why Great Southern Bank?

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:

• Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
• Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
• Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!

Imagine working for a bank that truly helps people. You can.

Questions? Please contact our Talent Acquisition team at ••••@gsb.com.au

At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.

We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.