Business Support Coordinator

Your New Journey Begins with STRAND!

Are you an organised, personable and tech-savvy Business Support Coordinator, Office Administrator or Receptionist who loves keeping things running smoothly?

Join STRAND, one of Australia's most iconic travel and lifestyle brands, and play a key role in supporting our Pyrmont Head Office. You'll be the friendly first point of contact for our team and visitors, while providing hands-on administration and business support across People & Culture, retail operations, security and business projects.

No two days will be the same, making this a great opportunity for someone who enjoys variety, takes initiative and wants to build their career in business support.

What You'll Be Doing

• Manage reception and front-of-house, including visitors, meeting rooms, mail and couriers

• Coordinate office facilities, supplies and equipment

• Liaise with building management, suppliers and contractors

• Support People & Culture with onboarding, L&D and employee lifecycle activities

• Maintain our internal Learning Management System (LMS)

• Support security, CCTV and Loss Prevention processes

• Assist with store openings, relocations and retail projects

• Create visually engaging documents and presentations to support business initiatives

• Provide general administrative and business support across the Head Office

Who You Are

• 2+ years' experience in reception, administration, office coordination or business support

• Experience supporting a busy office or corporate environment

• Strong organisational skills and the ability to manage multiple priorities and deadlines

• Excellent written and verbal communication skills

• A professional, friendly and approachable manner

• Strong attention to detail and a proactive, can-do attitude

• Confidence working independently while also collaborating with stakeholders

• Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint

• Experience with Canva and/or CapCut is a bonus

• A Certificate III or IV in Business or Office Administration is desirable

Who We Are

We're STRAND - Australia's go-to travel and lifestyle companion since 1927. With over 260 stores and a growing international presence, wherever you're going, no matter if the journey or adventure is big or small, we'll be by your side

Why Start Your Journey With STRAND?

Room to Grow — You'll be at the centre of our Head Office, with exposure across HR, L&D, security and retail operations with a pathway to build your admin and business support career.

Perks That Matter — 40% off everything (yes, everything), Birthday leave, 12 weeks paid parental leave (eligibility criteria applies), Service Recognition Program, employee referral incentives, and 24/7 access to our Employee Assistance Program.

A Culture That Gets It — Exceptional customer experiences start with exceptional people. Expect collaborative teammates, leaders who back you, and a workplace where good ideas get noticed.

At STRAND, people are our power. We're driven by innovation, customer obsession, and a deep commitment to growth. If you're looking for a role at the heart of the business where every day looks different, we'd love to hear from you.
Please note this role is based in our Pyrmont HQ and requires you to be onsite 5 days a week (flexibility with hours such as 8am-4pm or 9am-5pm).