Senior Dispute Resolution Coordinator

The Office of the Commissioner for Body Corporate and Community Management (BCCM) provides a range of information and dispute services to those who live, invest or work in bodies corporate in Queensland.

As a Senior Dispute Resolution Coordinator, you will work within a skilled and dynamic team where your role is to assess applications for jurisdictional requirements regarding disputes in bodies corporate.

You will work autonomously and as part of a team, maintaining dialogue with all parties to allow for the progression of dispute resolution applications.

Provide support to the commissioner and delegates through coordination of all dispute resolution applications using problem solving, analysis and strategic thinking skills.

Manage, monitor and analyse incoming correspondence and documents. Provide timely and accurate information to clients, in accordance with the Body Corporate and Community Management Act 1997 (BCCM Act).

Interact and inform parties about dispute resolution processes and outcomes under the BCCM Act. Displaying high level communication and conflict management skills.

Appraise, interpret and take appropriate action on each application to ensure it progresses in accordance with the legislative requirements.

Deliver quality client service through the application of BCCM resources, policies, processes and legislation.

Lead with focus and confidence in an environment of complexity, while applying strategies to sustain working in confronting and challenging circumstances.

Job Ad Reference: QLD/696203/26

Closing Date: Monday, 17th August 2026