Business Services Officer

Organisation Description

Karla Kuliny Aboriginal Corporation, situated on Noongar country, is an Aboriginal Community Controlled Organisation dedicated to promoting positive change in the support and service delivery for Aboriginal children, young people, families, and communities. Founded by Glenda Kickett, a seasoned Indigenous Social Worker with over 30 years of experience, Karla Kuliny brings a culturally strong, child-focused, and trauma-informed approach to addressing the multifaceted challenges faced by Aboriginal and Torres Strait Islander children, young people, and families, particularly in the areas of child protection, out-of-home care, and youth justice.

Karla Kuliny emphasises the importance of culture in well-being and is acutely aware of the systemic gaps in current responses to intergenerational trauma. Karla Kuliny's services extend to providing out-of-home care services to children in Perth Metro and the Off and Racing Youth Service program, actively participating in transformative initiatives for family support and youth wellbeing.

Purpose

The Business Services Officer provides high-quality administrative, financial, and operational support to ensure the effective delivery of organisational services. The role supports day-to-day business functions while contributing to a culturally safe, community-focused workplace that values Aboriginal ways of working, knowing, and being.

Working Relationships (Internal & External)

Management Team

Major Accountability Areas

Company Compliance

Comply with Karla Kuliny Tree’s Vision, Values, Code of Conduct, Policies and Procedures always.

Admin & Office Support

• Provide general administrative support including correspondence, filing, data entry, and record management

• Manage calendars, meetings, agendas, and minutes

• Coordinate travel, accommodation, and logistics for staff and visitors

• Maintain office systems, registers, and databases

Finance & Business Support

• Assist with accounts payable/receivable, invoicing, and expense processing

• Support budget tracking and financial reporting as required

• Liaise with suppliers and service providers

• Assist with procurement and contract administration

Systems

• Support compliance with organisational policies, procedures, and funding requirements

• Assist with reporting for grants, programs, and contracts

• Maintain confidentiality and accurate records

Reporting & Compliance

• Assist with internal and external reporting obligations (funder acquittals, OKRs/KPIs, etc).

• Ensure compliance with corporate governance frameworks, legal obligations, and funding agreements.

• Maintain policies, procedures, and registers for quality assurance and audit purposes.

Quality Management

• Ensure personal compliance with quality processes and procedures.

• Make yourself aware of and comply with standards, specifications and other requirements that relate to the position’s activities.

Health, Safety and Environment

• Ensure personal compliance with HSE processes and procedures.

• Actively participate in HSE identification, reporting and corrective processes to minimise ALARP all safety hazards and environmental impacts in the workplace.

• Report ALL incidents and near-misses (Injury/Illness, Property Damage and Harm to the Environment) to which you are a participant or witness.

• Use, where directed, and maintain any PPE/PPC that is issued.

• Co-operate with any rehabilitation program that is arranged, to assist recovery from injury/illness.

• Not willfully, recklessly, or intentionally interfere with, remove, misuse, or damage anything that is provided in the interests of HSE protection.

• Not wilfully place at risk the health and safety of any person or the environment at the workplace.

Continual Improvement Management

Actively participate in the ongoing improvement of products, services, or processes through incremental and breakthrough improvements.

Risk, Compliance & Governance Management

• Maintain compliance with all relevant legislation, regulations, awards, and contractual requirements.

• Ensure robust record-keeping, incident reporting, and program documentation.

• Identify and mitigate risks through initiative management of financial, operational, reputational, and WHS risks.

Teamwork & Communication Management

• Escalate issues within the organisation to line management.

• Work collaboratively with colleagues in a spirit of support and respect of others.

• Share your knowledge and skills with colleagues to build a learning environment.

• Attend and participate in any training, information and competency sessions when directed.

Key Performance Indicators

Set Yearly by Line Manager – Performance Review & Goal Setting

Position Holder Requirements

Essential Qualifications, Capabilities & Knowledge

• Proven experience in business administration, including finance, HR.

• Strong analytical, organisational, and communication skills.

• Proficiency in financial and business management software.

• Current National Police Clearance and Working with Children Check (or ability to obtain).

• Valid Driver’s Licence.

Desirable Qualifications, Capabilities & Knowledge

• Experience in Aboriginal community-controlled organisations or not-for-profits.

• Knowledge of Aboriginal culture and community engagement practices.

• Ability to work collaboratively with Aboriginal leadership and community stakeholders.

Competency Requirements

• Demonstrated understanding of Aboriginal and Torres Strait Islander cultures, values, and community aspirations.

• Commitment to culturally safe and respectful work practices.

Why Join Us?

• Be part of a collaborative and passionate team making a real difference in people’s lives.

• Work within a values-driven, child-safe organisation.

• Competitive salary in line with the SCHADS Award 2020

• Opportunities for ongoing professional development.

• Supportive leadership and inclusive workplace culture.

How to Apply

If you’re passionate about supporting young people leaving care, we want to hear from you.

Click ‘Apply Now’ and submit your CV and a brief cover letter addressing the key criteria.

For further information about this role or a full description, please contact Mari-Anna Gibson at ••••@karlakuliny.org.au