Scheduling Coordinator/Administration Assistant

AWB Co. is a dynamic and rapidly growing company operating across Perth and Adelaide. As registered builders and licensed electrical, plumbing, and gas fitting contractors, we deliver high-quality project solutions to government and commercial clients.

Based in Osborne Park, we are looking for a highly organised and proactive Scheduling Coordinator/Administration Assistant to join our friendly, supportive, and results-driven team. This is a fast-paced role where you'll coordinate jobs, support our field teams, and ensure exceptional service delivery to our clients.

Key Responsibilities

• Coordinate and schedule technicians and subcontractors across multiple client contracts, ensuring resources are allocated based on skills, availability, compliance, and location.
  
• Monitor daily schedules and adjust work allocations to manage urgent jobs, delays, and changing priorities.
  
• Liaise with clients regarding bookings, job progress, site access, and completion updates while delivering exceptional customer service.
  
• Manage jobs within Simpro, maintaining accurate labour, materials, pricing, job status, client portals, and internal records.
  
• Monitor workflows and technician productivity to ensure service delivery targets and KPIs are achieved.
  
• Support Supervisors by raising purchase orders and work orders, ordering materials, and following up outstanding quotes and jobs.
  
• Prepare accurate and timely invoicing in accordance with client requirements and company gross profit targets.
  
• Assist with contract administration, document control, and compliance requirements.
  
• Coordinate the on-call roster and ensure technician timesheets are completed accurately, including billable and non-billable hours.
  
• Provide general administrative support, including preparing quotations, maintaining records, and assisting the wider operations team.
  

About You

You are organised, adaptable, and thrive in a busy environment where no two days are the same. You have excellent communication skills, enjoy coordinating multiple priorities, and take pride in delivering outstanding customer service.

Experience in scheduling, coordination, administration, or service delivery within construction, trade services, facilities management, or a similar industry will be highly regarded. Experience using Simpro or a comparable job management system is advantageous.

Industry Experience: 1–3 years’ experience in a scheduling or coordination role within the construction or trade services industry.

Systems Knowledge: Experience using job management systems such as Simpro or similar platforms.

Industry Knowledge: Understanding of the building and construction industry, including both preventative and reactive maintenance works.