Merrell Sales Assistant - Canberra DFO

Since 1981, Merrell has been a top provider of performance outerwear, helping people combat the elements and conquer their summits. Fueled by fun and adventure, we've been making product with our signature comfort, performance and style to make every journey outside just that little bit sweeter. Merrell forms part of Accent Group Limited - the pinnacle of performance and lifestyle footwear nationwide.

About the Role
We’re seeking passionate Casual Sales Assistants to join our Merrell Canberra Outlet team! If you love the outdoors, thrive in a fast-paced retail environment, and enjoy helping people find the perfect gear for their next adventure, this is the role for you.
As part of the Merrell family, you’ll deliver exceptional customer service, support store operations, and share your enthusiasm for comfort, performance, and style. Whether it’s hitting the trails or exploring the city, you’ll help every customer step out with confidence.

As a Sales Assistant, you’ll:

• Deliver a memorable customer experience by understanding individual needs and recommending the right footwear and apparel
• Collaborate with your team to achieve sales goals and KPIs
• Assist with stock processing, replenishment, and visual merchandising
• Accurately pick, pack, and dispatch online orders
• Maintain store presentation and cleanliness to Merrell’s high standards
• Bring energy, positivity, and a love for adventure to every shift

Skills and Experience

We’re looking for someone who:

• Has previous retail or customer service experience (preferred but not essential)
• Shows genuine interest in outdoor activities, adventure, and performance footwear
• Thrives in a collaborative, energetic team environment
• Is self-motivated and eager to meet and exceed sales targets
• Is adaptable, reliable, and open to learning and feedback

Benefits

• 40% off across Accent Group brands – including Skechers, Platypus, HOKA and more
• Ongoing training and development opportunities to advance your retail career
• Work with adventure-ready product in a supportive, fast-paced environment surrounded by sneaker lovers like you

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.