Administration Officer

Here’s our story! 

Knight Health are the new kids on the block in the world of Occupational Health. We’re here, as simple as it is, to provide an outstanding customer service experience for our clients. Not only do we talk the talk, but we also walk the walk.

By putting our customers first, we service over 550 different businesses in a variety of sectors, whilst specialising in the heavy industrial sector. Knight Health is proud to play an essential part in protecting the workforce and helping thousands of people gain employment every year. 

A bit about the role?

We’re an efficient, client-focused company and play an essential part in protecting Australia's workforce and help hundreds of thousands of people gain employment in Australia.

We're looking for full-time customer-focused Administration Officer at our Midland clinic.

The hours range between 8am to 4pm, Monday to Friday. 

Our teams are welcoming, friendly and supportive and together we work hard in making sure our clients have a truly exceptional experience in our clinics.

Responsibilities: 

You'll work alongside Nurses, Exercise Scientists / Physiologists and Administration staff, as well as be supported by an experienced Occupational Physician to:

• Provide high quality, confidential, administrative service to clients.

• Receive and convey messages in writing, verbally and electronically. 

• Liaise with clients/candidates in a professional and courteous manner. 

• Liaise with clinical staff and health professionals in a professional manner.

• Process and complete client/candidate Medical Results in a timely manner.

• Maintain client/candidate files with a high level of accuracy and confidentiality.

• Be actively engaged in the success of the KH business and provide solutions and ideas on different processes. 

• Ad hoc data entry and administrative duties and supporting the Clinic with the day-to-day operations.

Skills:

• Exceptional attention to detail

• Strong focus on delivering a high quality customer service experience

• Excellent interpersonal skills, ability to engage professionally with customers over the phone and email

• Strong problem-solving, organisational and time management skills

• Great administrative skills

Required experience and qualifications:

• Previous medical/clinical experience will be highly regarded

• Administrative experience preferred

• Experience or knowledge in the medical/occupational health field desirable

Some of the benefits include:

• Reward and recognition programs

• Collaborative team environment with regular social events

• Office parking

• Excellent work life balance and no late night shifts

• Occupational health only - private sector clientele are screened for illness prior to arrival

If you want to join a team that values its people and be a part of what’s already started as an epic journey, we want to hear from you!