Administration Officer

About the role

Fullarton Clinic is seeking a dedicated Administration Officer to join our team in a full-time or part-time capacity. Based in Epping VIC 3076, this role is central to the smooth operation of our hospital. This position offers the opportunity to make a real difference in a healthcare environment, where your organisational skills and attention to detail will directly contribute to the quality of patient care we deliver.

What you'll be doing

• Organise and record regular administration and executive meetings  

• Assist with payroll processing and general HR management 

• Assist the CEO with general administrative duties and calendar management 

• Manage the administration of reception/ward areas 

• Answer and redirect calls 

• Organise appointments and prepare admission paperwork 

• Conduct follow up requests and make reminder calls for visits 

• Maintain accurate and effective record management systems including preparation of medical records/forms

• Co-ordinate with staff from other departments 

• Complete other clerical tasks such as data entry  

• Maintaining patient confidentiality and accurate medical records 

• Providing overall administrative support to the team leader, medical and clinical staff 

What we're looking for

• Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines consistently

• Excellent written and verbal communication skills, with the ability to interact professionally with patients, clinical staff and external stakeholders

• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with practice management or scheduling software

• Experience with payroll support and Xero software

• Proven experience in an administrative or office support role, preferably within a healthcare or medical setting

• Attention to detail and accuracy, particularly when handling sensitive patient information

• A customer service-oriented approach with the ability to maintain composure in a busy, sometimes pressurised environment

• Understanding of and commitment to patient confidentiality and compliance with health information privacy legislation

• Ability to work independently and as part of a team, demonstrating initiative and reliability

About us

Fullarton Clinic is Melbourne’s premium private hospital for Mental Health and Addiction Recovery, providing care in a calm, safe and thoughtfully designed setting. With innovative facilities and a patient-first approach, we provide discreet, comprehensive treatment and seamless support to help people move towards sustainable wellness and better days ahead. Fullarton Clinic is a 65 bed hospital, providing overnight stay, day stay and outpatient consultation services.

Apply now

If you believe you are the right fit for this Administration Officer position at Fullarton Clinic, we would like to hear from you. Please submit your CV and a covering letter outlining your relevant experience and why you are interested in joining our team. For further information about this role, please don't hesitate to contact us.