Administration team member

About the role

Healthfocus Physiotherapy is seeking a dedicated Administration Team Member to join our growing team in Albury and Wodonga. This is a full-time position that plays a vital role in ensuring the smooth operation of our clinic. You will be part of our administrative operations, providing essential support to our clinical and management teams whilst maintaining a welcoming environment for our patients. This role is integral to delivering an exceptional experience for both our staff and clients.

What you'll be doing

• Managing reception duties, including greeting patients, answering telephone enquiries, and directing visitors appropriately

• Scheduling and coordinating patient appointments using clinic management software

• Maintaining accurate patient records

• Managing accounts administration, including invoicing and payments

• Ordering and maintaining clinic supplies and equipment inventory

• Assisting with administrative tasks such as filing, data entry, and document management

• Providing support to physiotherapists and other staff as required

• Contributing to a professional and organised clinic environment

• Handling general enquiries and providing information about services and treatments

What we're looking for

• Proven experience in an administrative or reception role, preferably in a healthcare setting

• Strong organisational and time management skills with the ability to manage multiple tasks

• Excellent communication skills, both written and verbal, with a professional manner

• Proficiency in Microsoft Office and experience with clinic or practice management software (desirable)

• A friendly, patient and customer-focused approach to service delivery

• Attention to detail and accuracy in data entry and record management

• Ability to work independently and as part of a team

• Basic numeracy skills for handling accounts and payments

• Reliability and punctuality, with a commitment to supporting the team

• A genuine interest in healthcare and supporting patient wellbeing

What we offer

Healthfocus Physiotherapy is committed to creating a supportive and collaborative workplace. We offer:

• A full-time position

• A team-oriented environment where your contributions are valued and recognised

• Opportunities to develop your skills

• Access to professional development and training

• A workplace focused on wellbeing and work-life balance

• The satisfaction of supporting patients on their healthcare journey

About us

Healthfocus Physiotherapy is a dedicated physiotherapy practice clinics based in Albury and Wodonga, committed to delivering high-quality, patient-centred care. Our mission is to help our patients recover, rehabilitate, and achieve their health goals through expert physiotherapy services. We pride ourselves on our welcoming, professional environment and our team's commitment to clinical excellence. We believe in investing in our staff and fostering a culture of continuous improvement and compassionate care.

Apply now

If you're an organised, customer-focused professional with administrative experience and a passion for supporting a healthcare team, we'd love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience and why you'd be a great fit for Healthfocus Physiotherapy.

If you require further information or a confidential conversation regarding the role please email ••••@healthfocus.com.au

Applications CLOSE 12pm Friday August 28th August 2026.