Front Office Coordinator

Join Our Team as a Front Office Coordinartor at our Sunbury Dental Clinic!

Are you an experienced professional with a passion for both dentistry and exceptional patient care?

Sunbury Dental House is seeking a dedicated Front Office Coordinator to join our team at our vibrant dental clinic.

About Us: At the Dental House Group, we pride ourselves on providing personalised and top-quality dental care in a welcoming and comfortable environment. Our team is committed to delivering outstanding service and ensuring every patient's experience is positive and stress-free.

The Role:

As the first point of contact for our patients, you will be instrumental in creating a welcoming experience while ensuring the day-to-day operations run seamlessly.

Key responsibilities include:

• Welcoming and assisting patients with warmth and professionalism

• Managing appointments, recalls, and daily schedules with accuracy and foresight

• Coordinating bookings across multiple clinicians and treatment areas

• Assisting with theatre bookings and more complex scheduling requirements

• Responding to phone and email enquiries in a timely and professional manner

• Processing payments and health fund claims accurately

• Maintaining a structured and organised reception environment

This role is ideal for someone proactive, detail-oriented, and confident in taking ownership of their responsibilities.

About You:

You will ideally:

• Have experience in dental or medical reception and understand the pace of a busy clinic

• Bring at least 1–2 years of relevant reception experience

• Be highly organised with strong attention to detail

• Communicate clearly, professionally, and with genuine warmth

• Remain calm, positive, and solution-focused in a fast-paced environment

• Show initiative and actively support the wider team

• Value teamwork and contribute positively to workplace culture

• Be reliable, consistent, and committed to high standards

• Available on Saturdays

What We Offer:

• A professional, supportive, and respectful team environment

• A modern, well-equipped and growing practice

• Clear systems and support to help you succeed

• Competitive remuneration based on experience

• A stable, long-term opportunity for the right person
  

Please note this is a part time position that includes working every saturday.

How to Apply: If you are ready to lead our front office team to success and contribute to our mission of providing superior dental care, we invite you to apply today! Please submit your resume and cover letter to ***************@gmail.com