Internal Sales and Logistics

About the role

This is a dynamic, hybrid role where you will split your time between front-line customer service at the trade counter and keeping our operations running smoothly through warehousing and delivery duties. You'll thrive here if you enjoy a fast-paced, team-oriented environment where you can be hands-on and constantly on the move.

Key responsibilities

• Serve trade customers over the counter and via phone, delivering a professional, friendly, and efficient experience

• Respond to customer enquiries, provide accurate quotes, and process orders promptly

• Build and maintain genuine, long-term relationships with our local customer base

• Pick, pack, and dispatch customer orders accurately and efficiently

• Conduct local deliveries to customer sites, ensuring goods arrive on time and in perfect condition

• Assist with receiving and putting away incoming freight, stock management, and merchandising

• Help ensure the warehouse and trade counter areas are kept clean, safe, and well-organised

About you

• A customer-first mentality with an excellent telephone manner and a strong work ethic

• A motivated self-starter who is happy to jump from the computer to the walkie-stacker to the delivery ute to help the team get the job done

• Strong attention to detail, particularly when processing orders and managing stock

• A current Australian driver's licence is essential

• A forklift licence is highly beneficial, but not mandatory

• Previous experience in electrical trade sales, warehousing, delivery, or retail is highly beneficial

About us

TLE Charmhaven is a leading electrical and data wholesale supplier located on the Central Coast. As a proud part of the MM Electrical Merchandising (MMEM) network—Australia's largest electrical wholesaler—we are guided by the values of Service, Integrity, and Reliability. We serve a diverse range of electrical, data, and solar contractors, and our success is built on the strong relationships we hold with our local trades.

Benefits

• A Generous Profit Share Scheme: When the business wins, you share directly in the financial success

• Career Progression: Real advancement pathways across our national network of 350+ branches

• Training & Mentorship: Hands-on development to build your product knowledge, sales skills, and warehousing expertise

• Great Culture: A supportive, inclusive, and fun team environment where your daily effort is truly valued