Field Service Technician

At Astris PME, we help people living with disability and mobility challenges maintain their independence through high-quality assistive technology solutions. Every piece of equipment we service plays an important role in improving someone's daily life.

We're looking for a hands-on Service Technician to join our growing Queanbeyan team. If you enjoy problem-solving, working independently, and being out on the road, this could be the perfect opportunity for you.

This is a field-based role servicing clients across Canberra and surrounding regions, including the South Coast, in homes, hospitals, schools, and healthcare facilities.

You will be responsible for maintaining, repairing, and servicing assistive technology equipment to ensure it remains safe, reliable, and tailored to client needs.

• Diagnose, repair, and service assistive technology equipment

• Complete scheduled servicing and preventative maintenance

• Respond to breakdowns and urgent repair requests

• Install accessories and manage spare parts

• Maintain accurate service records using CRM systems

• Liaise with internal teams to ensure exceptional customer outcomes

• Manage jobs from start to finish with strong attention to detail

• Experience in a technical, mechanical, or field service role

• Strong mechanical aptitude and troubleshooting skills

• Low-voltage electrical fault-finding experience highly regarded

• Excellent communication and customer service skills

• Ability to work independently and manage competing priorities

• Basic computer skills, including Microsoft Office and CRM systems

• Current Driver's Licence (essential)

• NDIS Worker Screening Check, Working With Children Check and Working with Vulnerable People Check, or willingness to obtain

• Competitive base salary + super + health fund allowance + bonus program

• Fully maintained company vehicle + tools of trade

• Supportive, friendly, and inclusive team culture

• Meaningful work that directly impacts people's lives

If you're looking for a rewarding career where your technical skills help improve people's independence and quality of life, we'd love to hear from you.

Apply today and join a team that's making a real difference every day.