Library Communications Coordinator

Job Description

• Full-time, Ongoing position
• Based at Western’s Kingswood (Penrith) campus, with flexible working arrangements
• Salary: HEW Level 7 $107,053 – $115,469 per annum, plus 17% Super and Leave Loading
• Connect students and researchers with Library services that support success

Lead integrated Library communications that increase awareness, participation and engagement across services, programs and spaces.

The Opportunity
We are seeking a Library Communications Coordinator to work within the University Library team at the Penrith campus. Working closely with Library leaders and academic and professional stakeholders, you will play a central role in communicating Library services and strengthening connections with the communities the Library serves.

You will lead the strategic planning, development, implementation and evaluation of comprehensive integrated marketing, communications and engagement activities that promote Library services, programs, spaces and initiatives.

Leading a small communications team, you will oversee the creation and delivery of content across web, social media and written channels. You will ensure communications are accurate, relevant and timely, while increasing awareness, participation and engagement with Library services.

You will use audience insights, market trends and channel performance data to evaluate communications and identify opportunities for improvement. Through coordinated campaigns, strategic advice and productive stakeholder relationships, you will support student success, research excellence and community engagement.

What Success Looks Like:
In this role, success will be achieved through audience-focused communications that increase awareness of, participation in and engagement with Library services, programs and initiatives. You will:

• Deliver comprehensive integrated marketing and communications strategies across relevant channels and audiences.
• Produce accurate, relevant and timely targeted communications and promotional collateral.
• Establish coordinated communication protocols and event promotion schedules with stakeholders that are cohesive, effective and enables optimal engagement.
• Use channel and platform performance data strategically to identify and implement opportunities for improvement.
• Provide clear strategic advice to Library leaders and stakeholders while effectively leading the Library Communications team.

Please refer to the Position Description for full details.

About You
You are a strategic communications professional with strong leadership capability, sound judgement and a passion for creating meaningful engagement. You bring experience developing and delivering communications strategies that increase awareness, participation and engagement, while supporting student success, research excellence and community impact. You will bring:

• A degree in Marketing, Media, Communications or Social Media with four years’ experience, or equivalent substantial relevant work experience in a marketing, advertising or communications role.
• Demonstrated experience developing strategic communications planning, including the ability to tailor messages for a variety of audiences and platforms such as web, social media and written formats.
• Strong organisation and project management skills, including the ability to manage simultaneous projects, deadlines and can adapt to unexpected events and competing priorities.
• High level of computer literacy, including advanced digital image creation skills using current applications and platforms such as Adobe Suite and Canva.
• Strong interpersonal, written and oral communication skills, encompassing facilitating difficult conversations and articulating complex issues lucidly and succinctly.
• Demonstrated ability to lead others, work independently and communicate complex issues clearly.

It is desirable that you bring:

• Experience in library services, nonprofit organizations, or public sector communications
• Experience with graphic design, video production, or multimedia content creation
• Familiarity with data analysis and reporting tools for measuring communications effectiveness

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Lisa Tyson, Deputy University Librarian via [email protected]. Please include the job reference code REF1782H in your email.
• Closing Date: 11:59pm, Sunday 6th September 2026.
• Working Rights: You must provide evidence of your working rights in Australia at time of application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of the online application, candidates will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For reasonable adjustments during the application process, please contact [email protected].

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.