Library Officers - Customer Service

Located in the heart of North Sydney, Stanton Library is a vibrant community hub that connects people with knowledge, ideas, technology and each other. We pride ourselves on providing welcoming, inclusive, and innovative library services that support lifelong learning, creativity and community engagement.

North Sydney Council administers the North Sydney local government area on Sydney’s picturesque lower North Shore. Our 400 employees look after 77,000 residents spread across 10 square kilometres of land on the foreshores of Sydney Harbour providing spectacular harbour views, beautiful parklands and a bustling CBD.

Join Stanton Library’s Library Experience team and help create welcoming, positive experiences for our community. We’re looking for experienced, people-focused Library Officers who enjoy connecting customers with the right information, services, technology and events.

We have 2 x Part Time roles available at Stanton Library: 

Position One - 16 hours per week 

Mondays 5pm to 8:15pm, Wednesdays 5pm to 8:15pm, Saturdays 1:30pm to 5:15pm and Sundays 1:30pm to 5:15pm

Position Two - 10.75 hours per week 

Fridays 3pm to 6:15pm, Saturdays 1:30pm to 5:15pm and Sundays 9:45am to 1:30pm

You are an excellent communicator who enjoys collaborating with colleagues, engaging with the community, and delivering solutions that enhance the customer experience and meet evolving community needs.

If you thrive in a busy and varied environment and value excellent customer service and teamwork, we’d love to hear from you.

We're committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

North Sydney Council as an employer offers excellent employee benefits such as:

• Easy accessibility to work with spectacular harbour view work locations
• Access to Fitness Passport 
• Excellent work-life balance with a 35-hour working week for indoor employees 
• Flexible working hours with access to flexi-time for indoor employees
• Freedom to direct contributions to any compliant superannuation fund
• Health and Well-being programs for all employees such as Yoga and Boxing
• Access to employee recognition and reward program
• Weekly fruit baskets
• Free access to counselling sessions through our Employee Assistance Program
• Free financial advice by a certified Financial Planner
• Monetary transport allowance
• Invitations to local government events, training and planning sessions
• Close locale to transport options including train, bus, metro and bike ways 

Applicants are required to submit a resume and respond to the application screening questions below. 

It is an essential requirement of this role that a Working with Children Check (WWCC) is conducted. It is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment. 

Hourly rate from: $38.22 to $45.63 per hour + transport allowance + 12% superannuation 

To view the Position Description, Click Here

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to provide a working environment that embraces and values diversity and inclusion. North Sydney Council also adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.