Senior Domestic and Family Violence Case Worker

About the role

Penrith Women's Health Centre is seeking a skilled and experienced Senior Domestic & Family Violence (DFV) Case Worker to join our Safety and Empowerment Services team. This is a senior practitioner role delivering complex DFV case management and supporting safe, consistent and high-quality service delivery across the team. The role works with women and their children to improve safety, stability and wellbeing through a trauma-informed, client-centred and strengths-based approach. You will be part of a small, dedicated team providing a range of safety and empowerment services, including case management, advocacy, referral coordination, education and practical supports, while also contributing to practice leadership, mentoring and intake support.

POSITION DETAILS

• Full-time (38 hours per week)

• SCHADs level 5.1

• Fixed-term until 30 June 2030

• Location: Penrith

Key responsibilities

• Manage a caseload including complex and higher-risk presentations

• Share knowledge and provide guidance to DFV Case Workers

• Support Manager Safety Empowerment Services in the intake, triage and escalation of high-risk matters

• Contribute to consistent, high-quality and culturally safe service delivery across the team

• Provide informal support, guidance and practice-based assistance to less experienced staff

About you

• Degree level qualifications in a relevant field such as social work, psychology, community services, welfare or related discipline, and at least 3 years DFV sector experience

• Demonstrated sector experience working with women and children impacted by domestic and family violence

• Demonstrated ability to manage complex casework, risk assessment, safety planning, advocacy and coordinated support

• Demonstrated ability to provide informal support, guidance and practice-based assistance to less experienced staff

• Strong understanding of trauma-informed, client-centred, strengths-based and culturally appropriate practice

• High-level communication, documentation and interpersonal skills, with the ability to work effectively with a broad range of stakeholders

• Demonstrated understanding of cultural safety and the ability to work respectfully with Aboriginal people and people from culturally and linguistically diverse communities

• Demonstrated understanding of confidentiality, privacy, mandatory reporting and professional boundaries in DFV practice

• Must be legally entitled to work in Australia

• Current National Police Check and Current NSW Working With Children Check

• PWHC considers being a woman a genuine occupational qualification for this position under Section 31 of the NSW Anti-Discrimination Act.

Benefits

• Fully funded external clinical supervision

• 24/7 Employee Assistance Program

• Annual Calm App subscription

• Ongoing professional development opportunities

• Supportive, values-driven and collaborative team culture

About us

Penrith Women's Health Centre has been supporting women in Western Sydney since 1987, providing a safe, inclusive space to access health, wellbeing and safety services. We are a feminist, community-based organisation committed to equity, social justice and culturally safe practice for all women. Our work is funded by the Department of Communities and Justice and NSW Health. Our Safety and Empowerment Services deliver specialist DFV support grounded in a trauma-informed and empowerment model of care. Enquiries contact Manager Safety & Empowerment Services, Sumera, ******@pwhc.org.au