VET Administration & Compliance Assistant

Coast Wide Training Solutions supports Registered Training Organisations (RTOs) across Australia with regulatory compliance, RTO administration and quality systems. We're looking for a motivated, self-directed RTO and aXcelerate admin professional to support our VET Administration and Compliance Consultants who work directly with clients to provide our specialised support services.

What you'll be doing:

RTO Administration Support

• Supporting our VET Administration Consultant and client representatives to implement RTO administrative, student and course management solutions that improve efficiency

• Assisting with external student enrolment and registration, including eligibility checks, processing applications, and managing enrolment records

• Analysing external Student Management Systems and associated data related to student outcomes, compliance records and regulatory reporting

RTO Compliance Support

• Supporting our VET Compliance Consultant with Training and Assessment Strategy development, assessment validation, and trainer/assessor competency mapping

• Assisting with internal audits to assess the quality and effectiveness of training programs and administrative processes

• Researching VET regulatory and state-based compliance requirements and RTO obligations

Internal Systems Administration

• Managing internal systems including the admin email inbox and overseeing our own online course enrolments in aXcelerate - tracking student progress, and managing student queries and completions

Internal Support

• Providing professional administrative assistance to our consultants

• Reviewing and updating our Quality Management System and associated documents, including policies, procedures, forms, tools and templates

• Assisting with the development of our non-accredited professional development programs

What you'll bring:

• At least 1 year of RTO administration and student management experience

• Proficiency in aXcelerate is a must. eSkilled, VETtrak, or similar SMS/LMS platforms will be highly regarded

• Understanding of state-based funding and reporting requirements (NSW and QLD as a minimum)

• Excellent written and verbal communication, and strong document control and proofreading skills

• A genuine home office setup and the discipline to work autonomously

• Certificate IV in Training and Assessment will be highly regarded

The details:

• Casual position, 15-20 hours per week, Monday to Friday during business hours

• Fully remote, work the hours that suit you within that window

• Paid under the Educational Services (Post-Secondary Education) Award (MA000075), Level 3.2, $43.00 per hour plus 12% superannuation

• 3-month probation period

This is a genuine opportunity to build a career in RTO administration and compliance, working alongside experienced consultants supporting RTO clients across the country.

To apply, submit your resume and a cover letter telling us about your relevant experience and why you're the right fit.