Credit Team Leader

Multimedia Technology (MMT) is an Australian IT wholesaler supplying technology products and solutions to a large and diverse customer base. We are a fast-moving business that values initiative, accountability, and people who take genuine ownership of their roles

Reporting to the Finance Manager, the Credit Team Leader is responsible for providing leadership and direction to the Credit team. This role manages a portfolio of accounts alongside the team and takes on broader oversight of the credit function, including order releasing of held orders, processing incoming payments and cash allocations, account reconciliations, managing credit limits and coordinating priorities across the team.

Key Responsibilities Include:

• Leadership and coordination of the Credit team, including two Credit Officers managing their own customer portfolios.

• Responsible for ageing of debtors, maintaining the AR ledger and regular review and monitoring of aged debtors.

• Assessment of customer risk and credit analysis; evaluate the creditworthiness of potential and existing customers and monitor credit limits across all accounts.

• Managing the collections process including payment plan negotiations and write-off proposals where required.

• Following up new account applications to ensure completeness and timely completion.

• Ensuring customer account reconciliations are completed and up to date.

• Processing and reconciling daily incoming payments and cash allocations across multiple payment methods.

• Oversight of COD accounts, ensuring a consistent and well-managed process.

• Process improvement across credit function tasks and systems.

• Developing effective relationships throughout the business with customers and internal stakeholders.

• General administrative and customer service activities, including re-sending invoices and responding to and resolving customer queries.

• Assisting with additional responsibilities as required.
  

We are looking for an experienced and passionate individual with proven experience in credit management with the following:

• Solid experience in an accounts receivable function.

• Demonstrated experience leading or supporting a team.

• Knowledge of debt collection processes and procedures.

• Exceptional written and verbal communication skills.

• Analytical, with strong attention to detail.

• Proactive approach to continuous improvement.

• Experience with Microsoft Dynamics 365 Business Central highly regarded.

• Strong Microsoft Office skills, particularly Excel.

The successful applicant will receive a competitive salary package, on-the-job training and assistance with ongoing professional development.

APPLY NOW if you want to work for a dynamic, progressive business that is committed to its staff and customers.