Venue Manager and Licensee

Cold beer, good pub food, and live music on the banks of the Tweed River. Pull up a chair. Stay a while. The river will decide the rest.

We are looking for an experienced Venue manager and Licensee leader, who thrives in hands on leadership and connecting with local community to bring together a memorable experience on the banks of the Tumbulgum River.

Reporting directly to the Group General Manager, you will take full ownership of the venue's day-to-day operations. Your primary focus will be driving business growth, leading and developing a dynamic team, managing floor operations, and ensuring strict adherence to licensing and financial protocols.

• Cultural Leadership & Team Management: Lead by example during peak trading periods, build a positive workplace culture, and foster open communication. Oversee recruitment, inductions, training, performance management, and effective rostering.

• Business & Financial Acumen: Monitor sales, margins, and expenses against budgets to drive growth. Manage till reconciliations, floats, petty cash, and stock controls with high attention to detail.

• Licensing, Compliance & Safety: Enforce all statutory licensing laws, safety protocols, and WHS standards. Maintain top-tier cleanliness across guest areas, kitchens, and cellar spaces while ensuring venue security.

• Operations & Community Events: Oversee smooth daily service, maintain venue presentation, and collaborate on local events and marketing initiatives to drive repeat revenue.

If you are hands-on, possess sharp financial acumen, and take pride in running a compliant, high-performing venue with a vibrant workplace environment, this is your next opportunity.

• Proven Experience: Extensive background in food and beverage operations within high-volume environments, alongside a solid grasp of licensing compliance.

• Financial Capability: Strong understanding of venue financial processes, cost control, budget management, and operational reporting.

• Leadership Skills: Demonstrated ability to lead, coach, and inspire busy teams while maintaining low turnover and high morale.

• Problem-Solving & Agility: Energetic and flexible under pressure, with excellent time management and organizational skills.

• Communication & Drive: Exceptional interpersonal skills, an honest and reliable approach, and a true drive to go above and beyond for guests and team members alike.

• Physical Capability: Readiness to maintain a physically active, hands-on role on the venue floor.

• License, RSA and ARCG are required.

Perks

Our team enjoy a range of staff perks and benefits, from career development, as well as hospitality discounts and much more. We believe that the unique contributions of every person create our success. We’re motivated by a common goal: to ensure we always deliver an exceptional experience to our guests. LIKE NO OTHER.