Learning and Development Officer

Sydney

QUALITY/City Rangers/City Services

Full Time/Permanent

$117,487 - $131,845 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About The Role

Join the City of Sydney and play a key role in developing frontline and management capability within our City Rangers unit. We’re looking for an experienced Learning & Development professional to co-design and deliver learning solutions that support compliance, performance, and staff development.

Key Responsibilities

provide expert advice and support to managers on training needs, tailored learning programs and professional development solutions identify learning and capability needs across the City Rangers unit and proactively develop initiatives that improve individual, team and organisational performance. design, develop and deliver engaging learning solutions aligned with adult learning principles, operational requirements and legislative obligations drive the implementation of learning and capability initiatives, personally developing learning resources, coordinating stakeholders and delivering outcomes across multiple concurrent projects. proactively contribute to the L&D strategy for City Rangers including collaborating with People & Culture to tailor corporate training for City Rangers staff coordinate external providers and manage training logistics maintain accurate training records and up-to-date learning & development materials continually review and improve onboarding, learning systems and development practices to enhance capability across the unit.

We’re Looking For Someone With

certificate IV in Training and Assessment or relevant qualifications strong communication, facilitation and stakeholder engagement skills proven experience designing and delivering learning programs, preferably in a regulatory, enforcement or local government setting knowledge of local government legislation and training compliance requirements sound Microsoft Office and database management skills.

This is a great opportunity to make an impact in a high-performing team committed to service excellence and community outcomes. Apply now and help shape the future of frontline services at the City of Sydney.

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, 1st September 2026.

For more information, contact Teresa de Leon, Manager Business Optimisation on 02 9246 7627 or 0438 292 500.

What We Can Offer You

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.

Professional development

Leadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counselling

Supporting families

We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive familiesPaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environment

Inclusive culture

Recognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How To Apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, and those from culturally diverse backgrounds are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at  recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.