Brighton Foot Clinic - Part-Time Administrator

BRIGHTON FOOT CLINIC

Are you an organised, solutions-driven professional with a passion for health, wellbeing, and creating exceptional experiences for every patient?

About Us

Brighton Foot Clinic is a leading podiatry practice known for exceptional patient care, advanced technology, and a values-driven, supportive team. Our team is growing, so we are looking for a proactive Administrator to join our admin team 16 hours per week.

The Role

As part of our administrative team, you'll be a welcoming face of the clinic, ensuring patients have a positive and seamless experience from the moment they arrive or call and support our clinic operations. This role is ideal for someone who loves helping people, takes initiative, and can work confidently both independently and as part of a team.

Roster (Fixed)

• Wednesday: 10am - 2pm

• Thursday: 10am - 2pm

• Friday: 8:45am - 5pm

We'd love someone who is also open to increasing hours during team leave or peak periods.

What you'll be doing

• Greet patients and visitors, manage phone/email enquiries, and ensure a warm, professional welcome

• Schedule and coordinate appointments, manage patient records, and process referrals (Medicare, DVA, NDIS, Private Health)

• Provide administrative support: data entry, billing, inventory tracking, and ordering supplies

• Support clinical operations: sterilize instruments, maintain facilities, ensure compliance with infection control protocols

• Oversee daily workflow, patient flow, and reception coverage

• Support patient experience initiatives and projects

• Contribute to the continuous improvement and optimization of clinic systems, processes and technology

What we're looking for

• Experience in healthcare admin is highly regarded (but not essential)

• Exceptional customer service and communication skills

• Strong attention to detail, organizational skills and loads of initiative (you notice what needs doing and act)

• Familiarity with practice management software (Cliniko experience highly desirable)

• Growth mindset and adaptability

• We will require a Police Check prior to any position being finalised

• Must have Australian work rights to be eligible for this position

Why join us

• A genuinely supportive, friendly and values-driven team culture

• Competitive remuneration

• Consistent part-time hours

• Comprehensive onboarding

• Modern newly renovated clinic and environment that values professionalism, kindness, and growth

Start Date

We are aiming for an early September start date

How to Apply

Submit your resume and a brief cover letter including why you're interested in this role, why this roster suits you and your availability to pick up extra hours during leave/peak periods to ••••@brightonfootclinic.com.au.

**Email subject line: Part Time Administration - Brighton Foot Clinic