RTO Quality and Compliance Officer – Keep Our Training World-Class & Compliant!

Are you passionate about high-quality education and precision in compliance? As our RTO Quality and Compliance Officer, you’ll be the driving force behind maintaining our Registered Training Organisation’s (RTO) gold-standard compliance with Australian regulations. From internal audits and policy updates to ensuring our trainers are up-to-date and our data is clean, you’ll play a central role in delivering trusted, top-tier training to both our Surf Life Saving Queensland (SLSQ) Club Members and commercial clients.

Why SLSQ?

• Contribute to an organisation that saves lives!
• Increase your take home pay with Salary Packaging.
• Paid parental leave available.
• Onsite parking.
• Flexible and hybrid working options.
• Employee assistance program EAP for health and wellbeing.

What You’ll Do:

• Maintain compliance with the Standards for RTOs, VET Quality Framework, ASQA requirements, and relevant legislation.
• Conduct internal audits, quality assurance reviews, and compliance monitoring activities.
• Manage regulatory reporting requirements, including AVETMISS, Quality Indicators, DTET and other VET reporting obligations.
• Develop, review, and maintain RTO policies, procedures, compliance documentation, and quality frameworks.
• Lead continuous improvement initiatives, including corrective action plans and quality reviews.
• Maintain trainer and assessor qualification, competency, and currency records.
• Ensure accuracy and compliance of student data, records, and reporting within aXcelerate and other education systems.
• Oversee compliance of learning management systems, online enrolment platforms, websites, and education-related digital resources.
• Support training product development, resource reviews, mapping activities, and training package transitions.
• Build compliance awareness across the organisation through stakeholder engagement, training, audit coordination, and best-practice quality assurance processes.

About You:

Essential

• Hold a Working with Children Blue Card (or the ability to obtain one).
• Successfully complete a National Police Check (or be willing and able to obtain one prior to commencement).
• TAE50116 Diploma or TAE40122 Cert IV in Training & Assessment (or equivalent).
• 3+ years’ experience in an RTO environment.
• Experience in processing awards, certificates or similar tasks.
• Experience in preparing or validating data for AVETMISS reporting and ensuring data quality with Student Management System.
• Strong knowledge of the VET sector, ASQA standards, and compliance frameworks.
• Confident with internal audits, risk management, and closing compliance gaps.
• Excellent communication skills—written, verbal, and everything in between.
• Experience with aXcelerate or similar Student Management Systems.
• Proficient in MS Office.
• A natural leader who thrives in a fast-paced, ever-changing environment.
• Highly organised with strong project management capabilities, able to coordinate competing priorities and deliver results across complex training environments.

About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.