Legal Receptionist

Receptionist – Immigration Law Firm

We are seeking a professional, organised, and personable Receptionist to join our immigration law firm. As the first point of contact for clients, this role is integral to delivering a welcoming, supportive, and professional client experience. The Receptionist will manage front desk operations, handle a high volume of incoming calls, and provide administrative support to our legal team.

Key Responsibilities:

• Greet clients and visitors with a positive, helpful attitude

• Answer and direct incoming phone calls and respond to voicemails promptly

• Schedule client appointments and manage calendars

• Handle intake of new client inquiries and collect preliminary information

• Receive and distribute mail, packages, and legal documents

• Assist with document preparation, filing, copying, and scanning

• Ensure confidentiality of all client and firm information

• Provide administrative support to the legal team

Qualifications:

• High school diploma or equivalent (associate or bachelor's degree preferred) preferably in law

• 1+ year of experience in a receptionist or administrative role, preferably in a legal or immigration-related setting

• Excellent verbal and written communication skills

• Strong organisational and time-management abilities