Admin Assistant

Who are we?  

We're Realm, one of the first Build-To-Rent operators in Australia. We’re all about delivering an exclusive lifestyle and experience for our residents, one that’s founded on creating & fostering communities in everything we do. We’re proud to be distinctly different from the traditional rental market! 

We're people-first by design, growing fast, and serious about doing things well for our residents and our people.  

The Opportunity 

We're on the lookout for a stellar, driven and service-focused Admin Assistant who's the heartbeat of the office, all about the vibes and actively creating the atmosphere that we're known for. While our residents go about their day living the Realm dream, our team are the ones who keep everything running seamlessly in the background, making sure the experience is pristine and aligned to our brand. 💎🤩💫

Reporting to the General Manager but partnering closely with our Property Manager, you'll take ownership of the day-to-day front of house experience that keeps us organised and people-first, whilst delivering an exceptional experience for every Resident (future, current or departing!).  

This isn't a role that's just sitting at the front desk and answering phones and emails - this is an opportunity for a someone who thrives in environments where practical support is central to keeping the business & people running in tip top shape. Safe to say you're the kind of person who loves to create a great experience for others and wants to leave a positive impact with every interaction. 🫶 

This is a varied admin role that gives you real-time experience in an emerging industry to boost your career. One day you could be working with the Property Manager to help prepare for upcoming inspections or departures, then be responding to Resident queries, or helping the team prepare for a meeting, or welcoming new residents into the building! 

What You'll Do 

• Be the 1st point of contact: Greet our Residents & visitors of Realm, answer incoming phone calls, and respond to general email or online inquiries for Leasing / Property or Facilities. 

• Keep the office (and team) organised: Coordinate swipe card collections, set up, returns & audits. Assist the Property & Leasing teams for scheduling tours and inspections. Provide general administration & operational support across the office. Look for ways to improve how things are done in future and share it with the General Manager to make it happen and keep things running like clockwork!  🕰️

• Office Tech: Update and maintain resident records, save agreements, and inventory logs in our database platforms to keep our data accurate and updated. 

• Office Support: Keep the office & common areas welcoming and immaculate in presentation. Keep the office stocked, organised & ready for anything! Coordinate the mail collection comms for Residents and make sure messages and enquires are followed through rather than simply passed on. 

What You'll Bring 

• Minimum of 2+ years of Admin support experience from within the Real Estate, Hospitality or Commercial Property industries  

• A valid Real Estate Certificate or Agent’s Representative licence (or a genuine willingness to obtain one quickly if successful) 

• Naturally organised & detail driven: You’re comfortable & confident in keeping people on track and accountable for keeping tasks actioned. If something is missed – you're on it and will make sure it’s done properly!  

• Tech savvy & curious: You’re confident with Microsoft 365, and you have a curiosity to learn & adapt to new platforms that help you do your role more optimally.  

• Natural arranger: You take genuine ownership of what you know needs to be done, proactive in organising and completing your tasks, and hold yourself and your team to the same standards.  (i.e. you know what needs to happen and when – and you love a to-do list & crossing it off once complete) 

• Composure under pressure: You manage competing priorities and time-sensitive situations without losing your cool 

• Communicative people person: You’re a bubbly, friendly, collaborative and communicative person to work & interact with. You get along with anyone and you’re all about creating a lasting positive impression on others. You make sure people know what’s happening and understand what the next steps are! 

Ultimately, you’re the kind of person who’s all about great vibes through being genuine, helpful and welcoming, and keeping a mindset of “what needs to be done, and how can I help?”

Sound like you? Let's talk! Apply via the link with your cover letter and CV, and tell us why you want to work with us. 

🎉Just for fun! 🎉 Let us know in your cover letter what your ultimate 'pump up' song is! You know the one: it's the tune you blast to get the vibes high and bring your A game. 😎🎶