Administration Officer

Join the Royal Melbourne Hospital Mental Health Services (RMH MHS) and provide high-quality administrative support across the Inner West Area Mental Health Service.

You will work alongside multidisciplinary teams to support the day-to-day delivery of our specialist mental health services, providing administrative, reception, customer service and data support. The role offers the opportunity to work within a collaborative environment, build your skills and contribute to a service focused on person-centred, recovery-oriented care.

Key Accountabilities

• Provide high-quality administrative support across Mental Health Services.
• Provide professional customer service and front-of-house reception support.
• Complete accurate and timely data entry, records and administrative processes.
• Operate and maintain computerised health information systems.
• Support clinicians and teams with day-to-day administrative requirements.
• Provide administrative support to meet relevant statutory and government reporting obligations.
• Work collaboratively with consumers, families, carers, clinicians and other stakeholders.

About You

• Commitment to providing a positive experience for consumers, families and carers.
• Experience working collaboratively as part of a multidisciplinary team.
• Ability to work confidently both independently and collaboratively.
• Strong verbal and written communication skills, with the ability to liaise effectively with a range of stakeholders.
• Excellent attention to detail and a commitment to accuracy.
• A practical, solution-focused approach with a willingness to take initiative.
• Well-organised and able to manage competing priorities in a busy environment.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to review the full job description and to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.