Administration & Accounts Assistant (Part-Time)

Are you an organised, proactive administrator who thrives in a busy office and loves keeping everything running smoothly?

Eco Air Conditioning Group is a family-owned and growing air conditioning business servicing residential and commercial clients across the Gold Coast. We're passionate about providing exceptional customer service, supporting our team, and creating a positive workplace where everyone enjoys coming to work.

We're looking for an enthusiastic Administration & Accounts Assistant to join our friendly team. This is a varied role that offers plenty of responsibility, variety, and the opportunity to become a key part of our growing business.

What You'll Be Doing

As the backbone of our office, you'll be involved in a wide range of administrative duties including:

• Managing incoming phone calls, emails and customer enquiries.

• Scheduling technicians for service, maintenance and installation jobs using ServiceM8.

• Preparing and issuing customer invoices and quotes.

• Ordering parts and materials from suppliers.

• Following up outstanding quotes and customer invoices.

• Coordinating preventative maintenance schedules for our valued commercial and VIP clients.

• Maintaining customer, supplier and pricing information within ServiceM8.

• Using and updating supplier and client portals.

• Coordinating staff licences, training records and apprentice administration.

• Preparing Toolbox Talk agendas and attending some meetings.

• Maintaining compliance records, including the ARC Refrigerant Register.

• Coordinating the company's annual CM3 certification renewal and ensuring compliance documentation remains current.

• Assisting with business improvement projects and providing general office support.

Accounts Experience? Even Better!

If you have bookkeeping or accounts experience, you'll also assist with:

• Accounts payable.

• Bank reconciliations.

• Supplier statement reconciliations.

• Payroll processing.

• Timesheet reviews.

• Working within Xero.

• Liaising with our external accountant.

(Accounts experience is highly regarded but not essential)

Hours of Work

Monday - Friday 9.00 - 2.30pm (flexible around school hours if required)

About You

We're looking for someone who is:

• Friendly, professional and customer-focused.

• Highly organised with exceptional attention to detail.

• Able to prioritise multiple tasks and work independently.

• A confident communicator with excellent written and verbal skills.

• Positive, reliable and willing to take initiative.

• Comfortable learning new systems and processes.

Ideally You'll Have

• Previous administration experience.

• Experience using ServiceM8 (highly desirable).

• Experience using Xero (preferred).

• Bookkeeping or accounts experience (advantageous but not essential).

• Strong Microsoft Office and general computer skills.

Why Join Eco Air Conditioning Group?

✔ Supportive, family-owned business with a great team culture.
✔ Diverse role where no two days are the same.
✔ Opportunity to grow your skills and take ownership of your role.
✔ Modern office based in Mudgeeraba.
✔ Competitive hourly rate based on experience.
✔ Long-term, stable position with a growing local business.

If you're looking for a role where your organisational skills will be genuinely valued and you enjoy being part of a supportive team, we'd love to hear from you.

Apply now by submitting your resume along with a brief cover letter telling us why you'd be a great fit for Eco Air Conditioning Group.