Administration Support Officer

SA Health
Job reference: 936985
Location: 5092 - MODBURY NORTH
Job status: Ongoing
Eligibility: Open to Everyone

About the Role:

Step into a meaningful role where your organisational skills directly support community safety and mental health care. An exciting opportunity is available to join the Northern Adelaide Local Health Network as an Administration Support Officer within the Forensic Mental Health Service.

In this pivotal position, you’ll be the backbone of the Forensic Community Mental Health team - providing high-quality administrative and reception support that keeps services running smoothly. From maintaining accurate client records and coordinating appointments to managing phone and counter enquiries, your work will ensure clinicians and clients are supported every step of the way.

Working closely with multidisciplinary staff, members of the public and key partners, you’ll confidently navigate systems such as CBIS, Sunrise and the Microsoft Office Suite, while delivering a professional, discreet and welcoming service. Reporting to the Team Leader, you’ll play a vital role in maintaining confidential medical records, streamlining workflows and contributing to improved and efficient work practices across the unit.

About You:

To succeed in this role, you will thrive in a busy, people-focused environment and bring a calm, compassionate approach to every interaction. You’ll demonstrate:

• a strong commitment to customer-centred service
• the ability to respond tactfully and empathetically in sensitive or distressing situations
• high-level competence in Windows-based systems and Microsoft Word, Excel and Outlook
• excellent keyboard skills, including Dictaphone typing
• proven integrity with a strong focus on confidentiality and professionalism
• initiative, self-motivation and the ability to work effectively with minimal supervision
• clear, confident communication skills - both written and verbal
• strong time management, with the ability to prioritise tasks and meet deadlines
• a collaborative mindset and willingness to share information proactively
• resilience and adaptability when working in a complex mental health environment

This is an opportunity to be part of a passionate, progressive and highly driven team dedicated to making a meaningful impact in public health care. If you’re ready to bring your skills, energy and professionalism to a role that truly matters, we look forward to receiving your application.

About Us:

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 936985

Enquiries:

Sharyn Bayliss

Administration Manager, Forensic Mental Health

Phone: (08) 8266 9***

E-mail:  **************@sa.gov.au

Application Closing Date:

28 August 2026 – 11.55PM

Role Description and Further Information:

 936985 - Administration Support Officer - ASO2 - role description.pdf

* Refer to the SA Health Career Website – How to apply for further information.

Applications close: 28/08/2026 11:55 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.