ICT Business Analyst

Location: Beveridge, VIC

Salary: $60,001 - $80,000

Job Type: Permanent position | Full time position

Blue Sky Transport As an ICT Business Analyst, you will work closely with stakeholders across the business to analyse operational requirements, evaluate ICT systems and recommend technology solutions that improve business performance, efficiency and customer experience. Benefits   Competitive salary of $80,000 plus superannuation.

Full-time permanent position. Opportunity to work on business-critical technology projects. Career development within a growing Australian logistics company.

Supportive and collaborative team environment. Task & responsibilities   Consult with business users to gather, analyse and document business and system requirements. Analyse business processes, workflows and operational procedures to identify inefficiencies and opportunities for improvement.

Recommend improvements to business processes, system functionality and technology solutions to enhance operational performance. Develop project plans, timelines and resource requirements using recognised project management methodologies. Prepare functional specifications, business requirements and technical documentation for software developers.

Use business analysis, data modelling and process mapping techniques to support the design and development of ICT solutions. Coordinate system testing, user acceptance testing (UAT) and implementation activities to ensure quality outcomes. Assist with deploying new systems and enhancements while ensuring minimal disruption to business operations.

Develop user guides, training materials and conduct training sessions for staff. Act as the key liaison between business users, management, software developers and external vendors throughout ICT projects. Provide advice and recommendations during system design, implementation and decision-making processes.

Collaborate with users and developers to improve the functionality, usability and performance of business systems, websites and applications. Monitor system performance and recommend ongoing enhancements to support continuous business improvement.   Qualification & experience Bachelor's degree in Information Technology, Computer Science, Business Information Systems or a related field.

Minimum one/two years' relevant experience as an ICT Business Analyst or similar role. Strong analytical, problem-solving and documentation skills. Experience with business process mapping, requirements gathering and system analysis.

Knowledge of ERP, CRM or transport management systems is highly regarded. Excellent stakeholder management and communication skills.     About Company Green Earth Blue Sky Group Pty Ltd is a rapidly growing Australian transport and logistics company providing freight distribution and truck hire services across Australia.

With a modern fleet, expanding operations and a strong focus on innovation, we are investing in technology-driven solutions to improve operational efficiency, business performance and customer service. We are seeking an experienced ICT Business Analyst to help optimise our business systems and support our continued growth. Work Type: Full time Salary: $80000-80000 Job Publish: 07-08-2026 Job Expire: 06-09-2026 Apply on: ICT Business Analyst Job here!

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