Front Desk Receptionist

Join Amara Residences, a premium retirement living community where independence, wellbeing and quality of life are at the heart of everything we do. 

We are seeking a Fron tdesk receptionist to be the welcoming face and trusted point of contact for our residents, families and visitors. This role blends front-of-house reception service and administration support, delivering a personalised, professional experience in a luxury residential environment. 

About the role 

As Resident Concierge, you will: 

• Provide a warm, professional welcome to residents, families, visitors and service providers 

• Manage front-of-house operations including calls, emails, enquiries, visitor sign-in and deliveries 

• Provide concierge support such as coordinating bookings, transport, appointments and general requests 

• Support administration tasks including records, correspondence, logs and internal communications 

• Liaise closely with maintenance, housekeeping, lifestyle and management teams 

• Maintain reception and lobby areas to a premium presentation standard 

• This is a relationship-focused role, ideal for someone who enjoys people, service excellence and being part of a close-knit community. 
  

About you 

You will bring: 

• Experience in reception, concierge, administration, hospitality or customer service 

• Excellent communication and interpersonal skills 

• Strong organisation and attention to detail 

• Professional presentation and a calm, solutions-focused approach 

• Confidence using office systems, email and digital tools 

• A respectful, service-oriented attitude when working with older adults 

• Experience in luxury residential, retirement living or hospitality environments will be highly regarded. 
  

Why join Amara Residences? 

• Monday to Friday role

• Work in a beautiful, purpose-designed luxury retirement community 

• Monday to Friday role with work-life balance 

• Supportive, professional and values-driven team 

• Opportunity to make a genuine difference to residents’ everyday experience 

Apply now with your resume and a brief cover letter outlining your experience in customer service, reception or concierge-style roles. Please also direct your resume to this email:  ********@amararesidences.com.au (Cathy - Village Manager)