Chief Product Owner, UNITE & Modernisation

Create your best future and join Westpac as a Chief Product Owner, Digital, UNITE & Modernisation.
 

This is one of the most strategically important product leadership roles in Westpac's transformation journey.

As Chief Product Owner, Digital - Unite & Modernisation, you'll sit at the intersection of customer experience, technology modernisation, large-scale transformation and enterprise delivery. You'll be responsible for shaping the strategy, roadmap and execution of critical digital experiences that support one of the Bank's most significant transformation programs, UNITE, while helping modernise the platforms, propositions and experiences that will define Westpac's future. 

You'll translate bold strategic ambition into tangible outcomes for customers, colleagues and the business. This isn't a role for someone who simply manages governance, reports or delivery plans. We're looking for a proven product leader who has personally built and delivered digital experiences at scale, can navigate complexity with confidence and thrives in an environment where competing priorities, executive stakeholders and ambitious transformation goals are part of everyday life. 

Leading across a highly visible and complex transformation landscape, you'll work closely with senior executives, technology leaders, architects, delivery teams and business stakeholders to modernise critical customer and employee experiences. You'll balance long-term strategic thinking with hands-on product leadership, making difficult trade-offs, influencing investment decisions and ensuring product outcomes remain aligned to Westpac's broader transformation agenda. 

You'll build and lead a high-performing Product Owner capability, elevate product craft, champion customer-centred design and embed modern product practices, including the use of AI, to accelerate delivery and improve decision-making. Above all, you'll create the conditions for teams to deliver meaningful customer outcomes at speed, without compromising risk, quality or experience.  

To be successful in this role, you'll demonstrate the following: