Reverse Mortgage Broker

Seniors First | Australia

Help older Australians unlock financial confidence in retirement.

At Seniors First, we specialise exclusively in reverse mortgages and later-life lending. Our mission is simple: help Australians aged 60+ access the equity in their homes safely, transparently, and with dignity — so they can live the retirement they deserve.

We’re growing and looking for an experienced mortgage broker who wants to step into a high-quality, purpose-driven role where every enquiry is meaningful and every client interaction makes a genuine difference.

All leads are supplied. No cold chasing. No transactional churn. Just quality conversations and expert advice.

As a Senior Mortgage Broker at Seniors First, you’ll manage the end-to-end reverse mortgage journey, from first enquiry through to settlement and beyond.

Your responsibilities will include:

• Responding to warm, inbound enquiries from pre-qualified reverse mortgage clients

• Booking and conducting loan interviews with borrowers (and their families)

• Preparing, submitting, and managing loan applications through to settlement

• Liaising closely with lenders, solicitors, and internal teams

• Providing clear, empathetic guidance to seniors navigating complex decisions

• Building and nurturing high-value referral relationships (financial advisers, accountants, aged-care professionals)

• Ensuring full compliance with NCCP, ASIC, lender, and internal compliance frameworks

• Maintaining accurate reporting and workflow documentation

• Achieving agreed KPIs while delivering exceptional client outcomes

• Providing post-settlement customer care, ensuring long-term client satisfaction

This role is ideal for an experienced broker who wants to specialise, and focus on quality over volume.

Qualifications & Skills

• Certificate IV in Finance & Mortgage Broking (Diploma preferred)

• Strong sales capability, including objection handling and consultative conversations

• Excellent organisation and pipeline management skills

• Ability to work autonomously and manage your own performance

• High emotional intelligence and genuine empathy for Australians aged 60+

• Clear communication style — patient, respectful, and confident

• Full Australian work rights. Strong sense of ethics.

Experience

• Minimum 2–3 years’ experience as a mortgage broker

• Experience dealing with complex client scenarios is highly regarded

• Prior exposure to reverse mortgages or retirement lending is beneficial but not essential — full training provided

• 100% inbound leads — no cold prospecting grind

• A specialist niche with less competition and higher trust

• Clients who value advice, not rate-shopping

• A business that genuinely puts people before volume

• Supportive team culture with strong compliance and operational backing

• Opportunity to become a recognised expert in a fast-growing sector

• Work that is meaningful, stable, and financially rewarding

• Possible OTE $200k+

If you’re an experienced broker looking to apply your skills in a more human, impactful, and future-focused part of the industry, this is a rare opportunity. Feel proud of the work you do, everyday.

Application Deadline: 9 September 2026
Expected Start Date: ASAP

👉 Learn more about who we are and how we help Australian seniors at https://seniorsfirst.com.au/