General Manager Tenterfield Bowling Club

About the Club

Tenterfield Bowling Club is a welcoming, community-focused bowling club offering lawn bowls, member services, functions, events and social activities. We are proud of our friendly culture, strong local connections and commitment to providing a safe, enjoyable and inclusive venue for members, guests and the broader community.

About the Role

Reporting to the Board, the General Manager will provide hands-on leadership across the Club’s operations, people, finances, compliance and member experience. This role suits someone experienced in hospitality, venue or club leader who can balance the day-to-day operational responsibilities with long-term planning and sustainable growth.

Key Responsibilities

• Lead the day-to-day operations of the Club, across administration, finance, hospitality, bowls activities, facilities, and suppliers.

• Deliver a welcoming, professional and consistent experience for members, visitors, volunteers, sports groups and community partners.

• Work with the Board to develop and implement business plans, budgets, policies and operational priorities.

• Manage staff rosters, performance, training, workplace culture and compliance requirements.

• Oversee financial controls, cash handling, reporting, purchasing, stock control and cost management.

• Ensure compliance with relevant liquor, gaming, work health and safety, employment, privacy and registered club requirements.

• Identify opportunities to grow revenue through membership, functions, events, barefoot bowls, sponsorships and community engagement.

• Maintain Club facilities, equipment and presentation standards, coordinating repairs and improvements as required.

• Prepare reports for Board meetings and provide clear, practical advice on operational matters.

About You

• Experience managing a club, hospitality venue, licensed premises, sporting organisation or comparable community venue.

• Strong leadership skills with the ability to motivate staff, support volunteers and build positive relationships with members and guests.

• Sound financial acumen, including budgeting, reporting, stock control and cost management.

• Excellent communication, problem-solving and stakeholder management skills.

• Practical knowledge of compliance obligations for licensed venues, including responsible service of alcohol, gaming, work health and safety and employment practices.

• High standards of integrity, professionalism, confidentiality and customer service.

• Confidence using point-of-sale, rostering, accounting and Microsoft Office systems.

Essential Requirements

• Current Responsible Service of Alcohol qualification.

• Current Responsible Conduct of Gambling qualification, where gaming operations apply.

• Demonstrated understanding of licensed club compliance and governance expectations.

• Availability to work flexible hours, including some evenings, weekends and key Club events.

• National Police Check, or willingness to obtain one if requested.

Desirable

• Experience working with a Board, Committee or not-for-profit sporting club structure.

• Experience managing functions, events, catering, sponsorships or community partnerships.

• Knowledge of lawn bowls operations, member competitions and volunteer coordination.

• Relevant qualifications in hospitality management, business, leadership or club management.

What We Offer

• A key leadership role in a respected local community club.

• The opportunity to shape operations, member experience and future growth.

• Supportive Board and committed team environment.

• Competitive remuneration package, negotiable based on skills and experience.

• Professional development and industry networking opportunities.

To apply, please submit your resume and a cover letter outlining your relevant experience and suitability for the role to Board of Directors at ••••@tenterfeildbowlingclub.com.au by 14th of August.

Tenterfield Bowling Club is an equal opportunity employer.