Retail Security Officer

About the Role

Securecorp has an opportunity for a Full-Time Reliever Security Officer at a high-profile retail site in Mount Gravatt.

This customer-focused role is ideal for an experienced retail security professional who enjoys working in a dynamic environment. You'll be responsible for maintaining a safe and welcoming environment while delivering exceptional customer service and responding effectively to incidents and emergencies.

This position requires availability to work Saturdays and Sundays and offers the opportunity to expand your skills through control room duties, with genuine career progression opportunities within Securecorp.

Benefits

• Saturday and Sunday penalty rates
• SSIA Level 2 - Level 4
• First Aid Allowance
• Access to Employee Assistance Program (EAP)
• Employee wellbeing platform with health checks and major brand discounts
• Annual review of Security Services Industry Award rates
• Employee rewards and recognition programs
• Ongoing training, development, and career progression opportunities
• Opportunity to gain experience working in the Control Room

Key Responsibilities

• Maintain a professional security presence in a busy retail environment
• Deliver exceptional customer service to retailers, staff, and members of the public
• Conduct foot patrols, access control, and site monitoring
• Operate control room systems, including CCTV and alarm monitoring (where required)
• Respond promptly to incidents, alarms, and emergencies
• Identify, assess, and manage security risks
• Complete accurate incident reports and maintain site documentation
• Liaise with centre management, tenants, contractors, and emergency services

Skills & Experience

• Current Security Licence with Unarmed and Crowd Control functions (essential)
• Previous retail security experience (essential)
• Current First Aid & CPR Certificate
• Control Room Licence (highly regarded)
• Must have valid drivers licence and reliable vehicle 
• Strong written and verbal communication skills
• Professional presentation and customer-focused approach
• Ability to work independently and as part of a team
• Availability full-time and Saturdays and Sundays where/if required

About Securecorp

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds.  We are committed to creating an inclusive workplace where everyone is valued and respected. 

We invest in our people by providing ongoing training, career development, and opportunities to progress into specialist and leadership roles.

Security Master Licence: 3318865