Food & Beverage Attendants | Holiday Inn & Suites Geelong

About the role

A Food and Beverage Attendant will serve food and beverages in a timely manner while ensuring a hygienic setting, helping guests to have a memorable experience whenever they dine.

Key responsibilities

• Create a warm welcome to everyone and set the tone for each guest's experience

• Prepare food and beverages for service to guests and present food according to established health and presentation standards

• Look after the bar – keep it clean and tidy and make sure alcohol is always secure

• Handle cash and credit transactions

• Wear uniform with pride

• Be ready to jump into other ad-hoc duties when colleagues need help

• Always follow safety procedures

• Monitor guest behaviour and guest alcohol consumption to determine when alcohol service should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable

• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary

• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction; notify team leader on shift of any experienced issues

• Receive guest payments and process transactions as outlined in cash and charge procedures

About you

• Excellent RSA serves skills

• Fitness – you'll be on your feet most of the day with lots of bending and kneeling

• Strength – sometimes you'll need to lift, push or pull big objects like barrels and crates up to 23 kg

• Literate – you'll need a good grasp of reading, writing and basic maths

• Flexible – night, weekend and holiday shifts are all part of the job

• Experienced – you'll know how to prepare a wide range of drinks. Ideally with formal bartending training

• Compliant – as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language

• Articulate – a great communicator, you'll be warm, welcoming and easy to talk to

There’s so much more to the job than we can capture here. It’s simply about creating great 
experiences, doing the right thing and understanding people.

https://maestrogeelong.com.au/

https://careers.ihg.com/en/

https://holidayinn.com/geelong