Change Manager | AI Adoption & Organic Innovation

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Project Management Office

Management Level

Manager

Job Description & Summary

This is offered as a 12-month maximum term contract opportunity.

There's real craft in helping people embrace new ways of working — and it starts with someone who can bridge strategy and human behaviour with clarity and care. As a Change Manager – AI Adoption & Organic Innovation at PwC, you'll bring your expertise in people-centred change and communications to driving AI adoption and capability uplift across the firm, based in Sydney / Gadigal. You'll partner closely with leaders and cross-functional teams to turn ambition into action, helping people build confidence with the tools shaping the future of work.

Why PwC? 

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. 

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future. 

What you’ll do:

• Champion a people‑centric approach to change to help our people adopt AI-enabled ways of working. Turning AI strategy and program outcomes into clear impacts, readiness actions, and practical behaviour change across the firm.
• Provide oversight and support to the design and delivery of change initiatives across workstreams, including communications, stakeholder engagement, and capability uplift. 
• Design and execute the AI adoption strategy aligned with the firm's AI goals including impact assessments, roadmaps, milestones, and success metrics.
• Support the planning, sequencing, and integration of change activities across strategy, design, and implementation phases. 
• Develop compelling communications through storytelling, success stories and use cases that build trust, reduce fear and demonstrate the tangible value of AI.
• Proactively identify risks, issues, and dependencies impacting adoption, advising on mitigation strategies and course corrections. 
• Support engagement with senior stakeholders and executives by preparing insights, materials, and recommendations that enable effective sponsorship and decision‑making. 
• Monitor adoption metrics and provide leadership with data-driven insights.
• Work collaboratively in cross‑functional teams to enable delivery of change outcomes, sustain long-term adoption, provide clarity, guidance, and problem‑solving support. 

What we’re looking for:  

Core skills

• 3–7 years' experience in people-focused change management, communications or enablement, ideally in technology-driven change.
• Excellent communicator and influencer, able to simplify complexity and drive alignment.
• Ability to engage and influence stakeholders and build trusted, credible working relationships.
• Flexible, pragmatic problem solver with a proven ability to navigate organisational complexity.
• Outcome-focused and growth-oriented, with a strong sense of accountability for impact and delivery.
• Experience contributing to capability uplift and training that helps teams build new skills.

Desirable skills

• Genuine enthusiasm for AI and emerging technology, with the curiosity to keep learning about AI tools and trends.
• Ability to bring together a firmwide change plan with flexibility to accommodate specific needs.
• An inclusive, empathetic team member who prioritises employee experience and engagement.
• A learning and global mindset to continually adapt, adopting global strategies and knowledge to assist local execution.

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant. 

What you’ll gain: 

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.

• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.

• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together. 

• Clear paths for career progression supported by continuous learning and leadership development.

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.  

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Change Manager – AI Adoption & Organic Innovation and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. 

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. 

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Coaching and Feedback, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Learning Agility, Optimism {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

September 11, 2026