Registered Migration Agent

Company Description Aussizz Group is a migration and education consultancy founded in 2009 by migrants who understand the challenges of building a life in a new country. The organization has grown into a team of over 600 professionals and more than 70 Registered Migration Agents, supporting over 195,000 individuals, 9,000 students each year, and 200+ global artists and professionals. Aussizz Group combines extensive experience with digital tools and a wide network of offices to make migration processes more accessible and transparent. The team is committed to integrity, client care, and long-term outcomes, focusing on dignity, opportunity, and sustainable futures for migrants and their families.
Role Description This full-time, on-site Registered Migration Agent role is based in Parramatta, NSW. The Registered Migration Agent will manage client cases from initial consultation to visa outcome, including assessing eligibility, advising on migration pathways, and preparing and lodging visa applications in accordance with current legislation and regulations. Day-to-day responsibilities include conducting detailed client interviews, collecting and verifying documentation, maintaining accurate case records, and communicating regularly with clients about progress and requirements. The role involves staying up to date with Australian migration law and policy changes, liaising with relevant government departments and stakeholders, and ensuring all services are delivered ethically and in line with professional standards. The agent will also contribute to process improvement, collaborate with colleagues to share knowledge, and support a positive, inclusive client experience.
Qualifications
Accredited as a Registered Migration Agent with the appropriate regulatory body (e.g., OMARA) and in good standing.Strong knowledge of Australian migration law, visa subclasses, and compliance requirements, with experience interpreting and applying legislation and policy.Excellent client service and communication skills, including the ability to explain complex information clearly, manage expectations, and build trust with diverse communities.Proven case management and organizational skills, with attention to detail in documentation, record-keeping, and deadline management.Analytical and problem-solving abilities to assess eligibility, identify risks, and design appropriate migration strategies.Professional integrity and ethical judgment, committed to confidentiality, fairness, and non-discriminatory practices.Ability to work collaboratively in a multidisciplinary team and contribute to a supportive, culturally sensitive workplace.Proficiency with digital tools and case management software; strong general computer literacy (e.g., Office or equivalent).Relevant tertiary qualification in law, migration, or a related field is highly desirable.Previous experience in migration advisory, immigration law, or related client-facing professional services is an advantage.Multilingual skills or experience working with culturally and