Medical Secretary

About the role

We are seeking a professional, organised and personable Medical Secretary to join our welcoming and supportive specialist practice. This is an opportunity to work within a positive team environment where people are valued, communication is encouraged, work-life balance is respected, and there is scope to develop your skills and responsibilities over time.

Key responsibilities

• Coordinating the day-to-day administrative and secretarial functions of the practice

• Managing patient enquiries and providing a friendly and professional point of contact

• Coordinating appointments, clinic schedules and patient follow-up

• Preparing and maintaining accurate patient records and correspondence

• Liaising with patients, GPs, hospitals, insurers and other healthcare professionals

• Assisting with the coordination of surgical procedures and theatre bookings

• Managing referrals, reports and relevant clinical documentation

• Assisting with Workers' Compensation matters where required

• Independently managing clinics when required

• Working across the practice's clinic locations, including Subiaco when required

About you

• At least two year's experience as a Medical Secretary or Medical Receptionist

• Excellent communication and telephone skills

• Highly organised with strong attention to detail

• Able to confidently manage competing priorities in a busy clinical environment

• Able to work independently while also being a supportive team member

• Good initiative and sound administrative judgement

• Comfortable asking questions and seeking guidance when needed

• Adaptable and open to learning new systems and processes

• Strong written and verbal English skills

• Professional, reliable and well-presented

• Has a positive attitude and strong work ethic;

• Is flexible when occasional changes to start or finish times are required.

• Experience with Genie/Gentu will be highly regarded.

Orthopaedic experience, Workers' Compensation and theatre booking experience are desirable but not essential.

The position will be subject to a probationary period, with further details provided during the interview process.

How to Apply

If you are an experienced Medical Secretary or Medical Receptionist who is looking for a supportive workplace where you can grow, contribute and be genuinely valued, we would love to hear from you.

Please submit your CV and a cover letter addressing the selection criteria and why you are interested in applying for the role via this advertisement.

Interviews will be by invitation for shortlisted candidates only.

Applications Close: Friday 4th September 2026.