Reception and sales

About the role

As part of the reception team, you'll be the first point of contact for students and help keep the studio running smoothly. You'll welcome students and create a warm, positive studio experience while managing the day-to-day operations of a busy pole dancing studio across multiple locations.

Key responsibilities

• Welcome students and create a warm, positive studio experience

• Manage student bookings, enquiries and class schedules

• Handle sales, memberships and new student sign-ups

• Follow up with leads and help convert enquiries into bookings

• Make and take calls on the phone with confidence

• Use a Mac efficiently and confidently for day-to-day tasks

• Answer phone calls, emails and messages

• Keep the reception area and studio clean, tidy and presentable

• Assist with general studio maintenance and ensure everything is ready for classes

• Support instructors and the wider team when needed

About you

• Excellent customer service and communication skills

• Confident and comfortable with sales and signing up new students over the phone

• Sales experience required.

• Highly organised and reliable

• Efficient and confident using a Mac computer

• Great attention to detail

• Takes pride in keeping spaces clean, tidy and well maintained

• Proactive and happy to pitch in wherever needed

• Can work independently while also being a great team player

• Positive, welcoming personality and enjoys working with people

• Must have a car

About us

We are a pole dancing studio with 4 locations in Bondi, Alexandria, Crows Nest and Brookvale.