Operations & Reception Manager

Operations & Reception Manager

35 hours per week – negotiable | Jindabyne

We are seeking an experienced and people-focused Operations & Reception Manager to join our friendly and professional business in Jindabyne.

This is a hands-on role combining reception, team leadership and day-to-day operational management. You will work across both the reception and administration areas, supporting the smooth running of the business and helping to create a positive experience for both patients and staff.

About the Role

You will:

·      Oversee the day-to-day operations of the business.

·      Work alongside the reception team and provide hands-on reception support.

·      Support and oversee reception and nursing staff.

·      Coordinate staff rosters and day-to-day workflow.

·      Manage ordering of office and clinical supplies.

·      Coordinate routine maintenance and liaise with external service providers.

·      Act as the first point of contact for basic IT issues.

·      Assist with appointment issues and routine patient concerns.

·      Support onboarding and induction of new team members.

·      Work closely with all team members to ensure the business operates efficiently.

About You

We are looking for someone who is calm, confident, approachable and highly organised, with the ability to build strong relationships and navigate challenging conversations professionally.

You will bring:

·      Experience in administration, reception, office coordination or a similar role.

·      Previous leadership or supervisory experience.

·      Excellent communication and interpersonal skills.

·      The ability to confidently manage difficult or challenging personalities.

·      Strong organisational and problem-solving skills.

·      Confidence managing competing priorities in a busy environment.

·      Good computer skills and the ability to learn new systems.

·      A collaborative, positive and solutions-focused approach.

Experience in healthcare is desirable but not essential. We welcome applicants with transferable experience from healthcare, hospitality, tourism, retail, customer service or other fast-paced environments.

What We Offer

·      35 hours per week – negotiable

·      Hourly rate commensurate with experience and qualifications

·      A varied role with genuine responsibility and autonomy.

·      A supportive and professional team environment.

·      The opportunity to make a meaningful contribution to our patients and local community.

We’d Love to Hear From You

We value professionalism, kindness, initiative and teamwork, and we’re looking for someone who takes pride in supporting others and contributing positively to our team culture and patients’ experience.

Please send your cover letter and current CV to ••••@jindabynemedical.com.au.

Applications will be reviewed as they are received, and the position may be filled before the closing date.