Senior School Receptionist

Permanent Full Time (including school holiday periods)

Monday - Friday 9.00am - 5.00pm

The Southport School is a leading Anglican Day and Boarding School for boys situated on the banks of the beautiful Nerang River in the heart of the Gold Coast.  The Southport School (TSS) has been established for 125 years and is committed to providing excellence in leadership, learning and teaching, pastoral care and extra-curricular endeavours within a balanced, holistic Christian environment.  The School has a vibrant Boarding Education, Cultural and Sporting program that extends across the full year and two campuses. We have 1700 students including 300 boarders.

The Southport School is seeking a professional, service-oriented and proactive individual to join our Corporate Team. This is a unique dual-role opportunity combining front-of-house excellence with meaningful corporate administrative support, making it ideal for someone who thrives in a fast-paced, people-focused environment.

About the Role

As the first point of contact for the Senior School, you will be the welcoming and professional “face” of TSS, delivering exceptional service to students, parents, staff and the broader community.

You will play a vital role in creating positive first impressions while supporting the smooth day-to-day operations of the School. 

This role requires a high level of professionalism, discretion, initiative and compassion, along with excellent organisational and communication skills.

Key Responsibilities

Front Office & Reception

• Provide a warm, professional and responsive front-of-house service
• Manage the School’s main telephone switchboard, handling enquiries efficiently and courteously
• Welcome and assist all visitors, ensuring adherence to sign-in procedures and child safety requirements
• Maintain the presentation of the reception and lobby areas to a high standard
• Manage incoming and outgoing mail, including school holiday periods
• Monitor and respond to the reception email inbox which is the main school contact
• Maintain staff contact lists and ensure accurate information is available

Corporate Administration Support

• Provide administrative support to the People & Culture team and other Corporate departments across our Senior, Preparatory and Preschool campuses
• Assist with recruitment processes, including scheduling interviews and coordinating logistics
• Support onboarding activities, including preparation of new employee packs and induction materials
• Maintain compliance systems and records for new staff onboarding and mandatory training
• Coordinate staff resources such as name badges, keys, devices and access requirements
• Provide flexible support across Corporate teams during peak periods

About You

You are a highly organised and professional individual who enjoys working at the centre of a busy and dynamic environment. You are approachable, adaptable and take pride in delivering outstanding service.

Key Skills & Experience

• Exceptional interpersonal, written and verbal communication skills
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organisational skills
• Proven ability to maintain confidentiality and act with discretion
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint)
• Demonstrated experience in school administration or a similar HR environment
• Strong problem-solving capability and initiative

Requirements

• Paid Blue Card (Working with Children Check) (Essential)
• Current Criminal History Check (Essential)
• Eligibility to work in Australia (Essential)
• Previous experience working in a school in a similar role (Highly Desirable)

Why Join TSS?

As part of our TSS team and community, we offer all our employees a wonderfully supportive working environment, including access to our exceptional facilities (gym, pool, tennis courts) as part of our wellbeing offering, and we encourage all of our  corporate team members to become engaged in the wider school program through our co-curricular offerings through our sporting and cultural programs. Another exceptional benefit is access to The Thirty Two Dental Studio’s Smile Care Club.

Successful candidates will be willing to support the Anglican Code of Conduct and Ethos of the School and willing to be flexible to work occasional early morning, evening or weekends.  Applicants must hold or be eligible to hold a working with children paid Blue Card and will be asked to provide a recent criminal history check certificate.

Only applications submitted online will be considered and applications close at 10.00am Monday 17 August 2026. For enquiries please connect with our People and Culture Team via ••••@tss.qld.edu.au or 07 •••• •911.