Front Office Receptionist

Wilderness School is a non-denominational day and boarding girl's school educating students from Early Learning Centre through to Year 12. Since 1884, Wilderness School has prepared girls to be adventurous, courageous, responsible, and respectful learners and leaders. At Wilderness, we strive to enable each student to be the best that she can be.

About the Role

We are seeking a warm and highly organised Front Office Receptionist to join our School community.

This is a permanent 0.92FTE position, working 8am - 4pm, Monday to Friday, 44 weeks of the year. Reporting to the Enrolments Manager, this role is the first point of contact between the School and each of its stakeholders. The key responsibility of the role is ensuring that all enquiries from past, current and future members of the Wilderness community are responded to in a courteous, helpful and professional manner.

The successful applicant will handle a wide range of administrative tasks efficiently in a busy, fast paced environment. Responsibilities include managing a busy switchboard and the Info inbox, overseeing students signing in and out of the School, coordinating mail, deliveries and couriers, booking buses and taxis for excursions, processing and approving invoices, and managing stationery, name badges and student ID cards. The Front Office Receptionist and the Enrolments Assistant work collaboratively and provide support to each other as required.

We are looking for someone who brings genuine warmth to every interaction, exceptional attention to detail, and the composure to keep a busy front office running smoothly.

Here at Wilderness, we aim to grow a team of people who are:

• Welcoming and professional in every interaction with students, staff, families and visitors
• Highly organised and accurate, with the ability to meet changing deadlines
• Calm, capable and solutions focused within a high pressured environment
• Collaborative team members who offer support and assistance wherever it is needed
• Discreet, ethical and trustworthy in handling confidential information

About You

• Relevant qualifications and/or experience related to the responsibilities required by the position
• Knowledge of general office procedures, including operating a busy switchboard
• Experience in the Microsoft Office suite, specifically Word, Excel and Outlook, is essential
• Experience in Synergetic and SharePoint would be advantageous
• Attention to detail and a high level of accuracy
• Previous experience working within a school environment is preferred
• Excellent interpersonal skills and the ability to relate effectively to students, staff and parents
• Highly developed organisational skills and the ability to meet changing deadlines
• Superior customer relations skills whilst working within a high pressured environment
• Proven capacity to operate in a collaborative, professional, confident and confidential manner, with evidence of ethical behaviour in all professional duties

Why work for us?

At Wilderness School, we know that people thrive when they feel supported, valued, and inspired. Along with a strong sense of community, we offer 16 weeks of paid parental leave to support your family when it matters most, Employee Assistance Program (EAP) for your wellbeing, onsite yoga classes to recharge mind and body, in-house leadership development to grow your career and an onsite café to connect and unwind.

Join a workplace where professional excellence and personal wellbeing go hand in hand.

How to Apply

For details about Wilderness School, please visit the School’s website at https://wilderness.com.au/employment. 

For a copy of the position description, please email ••••@wilderness.com.au. 

To apply, please provide the following addressed to Mr Brad Snell, Acting Principal:

• Resume/CV
• Covering letter addressing the key areas of responsibility. 
• Contact details of three referees

Applications will close 9am Tuesday 8th September 2026. Please do not email your applications, please apply through the portal. 

For a confidential discussion, please contact Olivia Stapleton-Pitt, Director of People & Culture on (08) 8343 1081.

The School reserves the right to shortlist and interview candidates prior to the closing date.

The successful applicant will be required to maintain a valid Working With Children Check, Protective Practices and Responding to Risks of Harm, Abuse and Neglect – Education and Care training, as well as adhere to the School’s Child Protection Policy.  We encourage you to apply for your Working With Children Check should you not currently hold one.