Community Manager

Hometown Australia is proud to be one of the nation’s leading developers and operators of land lease living communities, driven by a passion for creating affordable, high-quality lifestyle communities that offer Australians over 50* the freedom to enjoy an exceptional way of life.

Since its establishment in 2016, Hometown Australia has gone from strength to strength in the Australian market. Building on the trusted reputation of Hometown America, we have delivered a proven model to homeowners creating a high standard of living, supported by the expertise and resources of a leading global operator.

With more than 12,500 homeowners across 60+ communities, Hometown Australia creates vibrant lifestyle communities where you can enjoy an independent way of living, stay active with quality amenities, build lasting social connections, and embrace lifestyle-rich locations – all without the premium price tag.

Position summary:

Community based in Greenbank

Full-time permanent role

Police Check Required

We currently have a vacancy for a highly motivated and experienced Community Manager to effectively and efficiently manage the day-to-day operations of our Community, located in Greenbank.

We are looking for an individual who is community minded and service oriented with a hands-on approach.

The Community Manager will be responsible for the profit and loss of the Community whilst maintaining a vibrant and safe community environment for our residents, guests, and staff.

Other responsibilities will include but not limited to:

• Manage to on-site operations of the Community including meeting KPI’s
• Reception / Front of house duties
• Manage the compliance of health, safety and environmental obligations and requirements
• Facilitate the brokerage home sales
• Adhere to all legislative requirements in collaboration with Hometown’s legal team
• Lead annual rent reviews in conjunction with Head Office team
• Manage all resident queries
• Monitor the ongoing financial position of the Community and take appropriate action to maximise profitability
• Assist with the preparation and monitoring of budgets and ensuring proper financial controls are adhered to

To be successful in this role, you will require the following skills and attributes:

• Previous experience in hospitality, property, aged care management or similar;
• Strong leadership and focus on delivering commercial outcomes;
• An ability to understand financial reporting and interpret outputs;
• Experience using reservation management system / property management system is highly desired;
• Understanding of WHS responsibilities
• Proven capability of staff management and building a high performing team;
• Excellent communication skills;
• Highly motivated to go above and beyond to deliver organisational outcomes.

How To Apply:

If you wish to join our growing company, please submit your application by using the Apply For This Job tab below. All applications must be accompanied by a resume and cover letter.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. National Police Clearance will be required. Only shortlisted candidates will be contacted. Recruitment agencies need not apply.