Medical Secretary

About the role

ISpine Neurosurgery is seeking a Specialist Medical Secretary to join our team in a full-time capacity based in Darlinghurst, NSW. This is a critical role that provides essential administrative and secretarial support to our neurosurgery specialists. You will be at the heart of our clinical operations, ensuring seamless communication and organisation across our medical practice. This position plays a vital role in maintaining the efficiency and professionalism of our neurosurgery services, directly contributing to the quality of patient care we deliver.

Key responsibilities

• Providing comprehensive secretarial and administrative support to neurosurgery specialists and the medical team
• Managing complex diaries and scheduling appointments for patients, including coordination of theatre time and consultation slots
• Preparing and editing medical correspondence, reports and documentation with attention to accuracy and confidentiality
• Liaising with patients, referring practitioners, hospitals and other healthcare facilities to facilitate smooth patient flow and communication
• Maintaining detailed medical records and ensuring compliance with privacy and record-keeping regulations
• Managing telephone enquiries and reception duties with professionalism and discretion
• Coordinating laboratory results, imaging reports and other clinical documentation
• Assisting with billing, accounts and administrative procedures as required
• Providing support for clinical meetings, case conferences and other medical events
• Maintaining confidentiality and adhering to all healthcare compliance requirements

About you

• Proven experience as a medical secretary or in a similar healthcare administrative role, ideally within a specialist medical practice or hospital setting
• Excellent organisational skills with the ability to manage multiple priorities and competing demands in a fast-paced environment
• Proficiency in medical terminology and understanding of medical practice procedures and protocols
• Strong written and verbal communication skills with an ability to interact professionally with healthcare practitioners, patients and external organisations
• Proficiency in Microsoft Office and medical practice management software
• Exceptional attention to detail and accuracy, particularly when handling sensitive medical information
• Discretion and ability to maintain strict confidentiality at all times
• Excellent time management and ability to prioritise workload effectively
• A caring and empathetic approach to working in a healthcare environment
• Australian healthcare industry experience or familiarity with NSW healthcare systems would be advantageous

Benefits

ISpine Neurosurgery is committed to providing a supportive and professional work environment where our team members can thrive. We offer competitive remuneration, a positive workplace culture and the opportunity to work alongside experienced neurosurgery specialists. You will be part of a dedicated team committed to delivering exceptional patient care in the field of neurosurgery. We value our employees and are committed to supporting their professional development and wellbeing within the workplace.

About us

ISpine Neurosurgery is a leading neurosurgery practice based in Darlinghurst, specialising in the diagnosis and treatment of spinal and neurological conditions. Our team of experienced neurosurgeons is dedicated to providing comprehensive, patient-centred care using the latest surgical techniques and technologies. We are committed to excellence in clinical practice and to supporting the health and wellbeing of our patients through innovative treatment approaches and compassionate care.