Support Coordinator

Full-Time
Northgate, Brisbane QLD + Hybrid
$85,000–$94,000 + Super & Allowances

Autism Intuition Disability Support Services is a small, fully registered, neuro-affirming NDIS provider. We focus on purposeful work, genuine relationships and quality Support Coordination, without the pressure of high-volume caseloads.

We're looking for a capable, organised and people-focused Support Coordinator to join our growing team.

Already experienced in NDIS Support Coordination? We'd love to hear from you. We're also open to people from disability, community services, case management or similar backgrounds who have strong transferable skills and are ready to learn.

For us, the right person matters just as much as NDIS experience.

• Help participants understand their NDIS plans and get the most from their funding

• Coordinate formal, informal and community supports

• Build genuine relationships with participants, families and their wider support teams

• Problem-solve barriers and changing support needs

• Monitor budgets, services and plan implementation

• Prepare clear, evidence-based reports and documentation

• Manage your caseload with autonomy, with experienced support available when you need it

We're looking for someone who is:

• Highly organised and able to manage competing priorities

• A strong communicator, both written and verbal

• Confident building relationships with participants, families and professionals

• Practical, resourceful and a good problem-solver

• Comfortable working independently while also being part of a collaborative team

• Neuro-affirming, respectful and genuinely participant-led

• Keen to learn, develop and contribute to a growing organisation

Experience in NDIS Support Coordination is highly regarded, but it's not the only pathway into this role. Relevant experience in disability, community services, case management, mental health or similar fields will also be considered.

We also highly value lived experience of disability, neurodivergence and/or the NDIS, whether personally or through supporting a family member.

You'll need a current QLD Driver's Licence, NDIS Worker Screening Check and Blue Card, or the ability to obtain them.

• Hybrid work: Approximately 2 WFH days per week where appropriate, following onboarding

• Sustainable caseloads: Quality over high-volume service delivery

• Admin support: More time to focus on participants and coordination work

• Experienced guidance: Access to senior and complex Support Coordination support

• Professional supervision: Ongoing support and professional development

• Autonomy: Trust and flexibility in how you manage your work

• Great location: Free parking at our Northgate office and close to public transport

• Tools provided: Laptop and work number

• Travel allowance: Paid for participant-related travel
  

Autism Intuition is growing, and there is genuine opportunity for the right person to grow with us.

For someone interested in developing beyond their own caseload, there is potential to progress into senior, mentoring or leadership responsibilities as our team continues to grow.

Please send us:

• Your current resume

• A short cover letter telling us about your relevant experience, why you're interested in the role and what you would bring to our team

We'd love to hear from experienced Support Coordinators as well as people with strong transferable skills who are ready to take the next step in their career.