Senior Retail Sales

About the role

Our company is a well-known leader in the luxury homewares market with stores in Sydney and Melbourne. Our reputation for providing high quality homewares and exceptional service is second to none. We are seeking a full-time Senior Retail Sales Assistant Manager for our Sydney store. The successful applicant will have a minimum of 4 years experience selling to discerning customers while providing exceptional customer service. As a senior Retail Sales professional, you will be at the forefront of our customer engagement strategy, responsible for leading sales initiatives, mentoring junior team members and achieving sales targets. As such, we offer a generous salary package commensurate with your experience and expertise.

Key responsibilities

• Lead and exceed individual sales targets whilst driving overall store sales performance and profitability

• Deliver exceptional customer service by providing expert product knowledge and tailored solutions to meet customer needs

• Mentor and coach junior retail staff, fostering a culture of excellence and continuous improvement within the team

• Assist in maintaining visual merchandising standards and ensure the retail environment is welcoming, organised and compliant with company guidelines

• Process transactions accurately using point-of-sale systems and handle cash management responsibilities with integrity

• Support inventory management activities including stock checks, ordering and replenishment as required

What we're looking for

• Proven track record of exceeding sales targets in a retail environment with at least 4 years of progressive retail sales experience

• Demonstrated ability to deliver outstanding customer service consistently and build strong customer relationships

• Natural leadership qualities with experience mentoring, coaching or supervising retail team members

• Strong product knowledge and ability to communicate product features and benefits persuasively to diverse customer groups

• Excellent interpersonal and communication skills with the ability to work collaboratively in a team-based environment

• Proficiency with retail technology systems, point-of-sale software and inventory management tools

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines

• A passion for retail excellence and commitment to delivering exceptional customer experiences

• Preferred: Retail management or supervisory experience, and familiarity with visual merchandising best practices

What we offer

We are committed to creating a rewarding and supportive workplace for our team members. We offer a generous remuneration and bonus reward structure, along with a range of other benefits. These include staff discounts on our product range, a positive and collaborative team environment, and flexible scheduling options where possible. We recognise the importance of work-life balance and encourage our employees to maintain their wellbeing.

About us

We are dedicated to providing customers with high-quality products and exceptional shopping experiences. Founded on principles of customer-centricity and operational excellence, we have established ourselves as a trusted name in retail. Our success is built on the passion and dedication of our talented team members who consistently go above and beyond to serve our customers. We foster a culture of innovation, integrity, and inclusivity, where every team member is valued and empowered to contribute to our collective success. We are committed to maintaining the highest standards of service and product quality across all our retail locations.

Apply now

If you are an enthusiastic retail professional with a proven track record of sales success and a passion for customer service, we would love to hear from you. Please submit your CV, cover letter and any relevant certifications to our recruitment team. We look forward to welcoming a talented Senior Retail Sales professional to our Sydney store.